Is more always better? An experimental examination of the effects of feedback frequency, narcissistic oversensitivity, and growth mindset on performance accuracy

IF 3.2 3区 管理学 Q1 BUSINESS, FINANCE
Joseph A. Johnson, Khim Kelly, Wioleta Olczak
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引用次数: 0

Abstract

The provision of more frequent feedback to employees is increasing, although prior research has found mixed results as to the effect of increased feedback frequency on employee performance. Narcissism research identifies narcissistic oversensitivity as a key narcissistic subdimension that may result in particularly strong responses to performance feedback. We predict and find in an experiment that increased performance feedback frequency has a more negative impact on the performance accuracy of individuals with higher levels of narcissistic oversensitivity and that this negative interactive effect of feedback frequency and narcissistic oversensitivity is mitigated by the priming of a growth mindset. These results should be of practical interest to firms as they design their management control systems to improve employee performance, considering the variation in narcissistic oversensitivity among their employees. These results also contribute to recent accounting research on the effects of feedback frequency and employee mindsets.

Abstract Image

越多越好吗?反馈频率、自恋过度敏感和成长心态对绩效准确性影响的实验研究
向员工提供更频繁的反馈正在增加,尽管先前的研究发现,关于增加反馈频率对员工绩效的影响,结果好坏参半。自恋研究发现,自恋过度敏感是一个关键的自恋子维度,可能导致对绩效反馈的反应特别强烈。我们在实验中预测并发现,对于自恋过度敏感程度较高的个体,绩效反馈频率的增加对绩效准确性的负面影响更大,而这种反馈频率和自恋过度敏感之间的负面交互效应被成长型思维模式的启动所缓解。考虑到员工中自恋过度敏感的差异,这些结果应该对公司设计管理控制系统以提高员工绩效具有实际意义。这些结果也有助于最近关于反馈频率和员工心态影响的会计研究。
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来源期刊
CiteScore
6.20
自引率
11.10%
发文量
97
期刊介绍: Contemporary Accounting Research (CAR) is the premiere research journal of the Canadian Academic Accounting Association, which publishes leading- edge research that contributes to our understanding of all aspects of accounting"s role within organizations, markets or society. Canadian based, increasingly global in scope, CAR seeks to reflect the geographical and intellectual diversity in accounting research. To accomplish this, CAR will continue to publish in its traditional areas of excellence, while seeking to more fully represent other research streams in its pages, so as to continue and expand its tradition of excellence.
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