Journalists, Emotions, and the Introduction of Generative AI Chatbots: A Large-Scale Analysis of Tweets Before and After the Launch of ChatGPT

IF 5.5 1区文学 Q1 COMMUNICATION

Social Media + Society Pub Date : 2025-03-15 DOI:10.1177/20563051251325597

Seth C. Lewis, David M. Markowitz, Jon Benedik A. Bunquin

引用次数: 0

Abstract

As part of a broader look at the impact of generative AI, this study investigated the emotional responses of journalists to the release of ChatGPT at the time of its launch. By analyzing nearly 1 million Tweets from journalists at major US news outlets, we tracked changes in emotion, tone, and sentiment before and after the introduction of ChatGPT in November 2022. Using various computational and natural language processing techniques to measure emotional shifts in response to ChatGPT’s release, we found an increase in positive emotion and a more favorable tone post-launch, suggesting initial optimism toward AI’s potential. This research underscores the pivotal role of journalists as interpreters of technological innovation and disruption, highlighting how their emotional reactions may shape public narratives around emerging technologies. The study contributes to understanding the intersection of journalism, emotion, and AI, offering insights into the broader societal impact of generative AI tools.

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记者、情感与生成式人工智能聊天机器人的引入：对 ChatGPT 推出前后推文的大规模分析

作为对生成式人工智能影响的更广泛研究的一部分，这项研究调查了记者在ChatGPT发布时的情绪反应。通过分析美国主要新闻媒体记者的近100万条推文，我们追踪了2022年11月ChatGPT引入前后情绪、语气和情绪的变化。使用各种计算和自然语言处理技术来测量ChatGPT发布后的情绪变化，我们发现积极情绪的增加和发布后更有利的语气，表明对人工智能潜力的初步乐观。这项研究强调了记者作为技术创新和颠覆的诠释者的关键作用，强调了他们的情绪反应如何影响围绕新兴技术的公众叙事。这项研究有助于理解新闻、情感和人工智能的交集，为生成式人工智能工具的更广泛的社会影响提供了见解。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Social Media + Society COMMUNICATION-

CiteScore

9.20

自引率

3.80%

发文量

111

审稿时长

12 weeks

期刊介绍： Social Media + Society is an open access, peer-reviewed scholarly journal that focuses on the socio-cultural, political, psychological, historical, economic, legal and policy dimensions of social media in societies past, contemporary and future. We publish interdisciplinary work that draws from the social sciences, humanities and computational social sciences, reaches out to the arts and natural sciences, and we endorse mixed methods and methodologies. The journal is open to a diversity of theoretic paradigms and methodologies. The editorial vision of Social Media + Society draws inspiration from research on social media to outline a field of study poised to reflexively grow as social technologies evolve. We foster the open access of sharing of research on the social properties of media, as they manifest themselves through the uses people make of networked platforms past and present, digital and non. The journal presents a collaborative, open, and shared space, dedicated exclusively to the study of social media and their implications for societies. It facilitates state-of-the-art research on cutting-edge trends and allows scholars to focus and track trends specific to this field of study.