Evaluating public insight on smartphone applications for sustainable urban mobility in the GCC States

Abstract

The integration of smartphone applications in public transportation is clearly contributing to advancing urban smartness and promoting sustainability by addressing challenges such as greenhouse gas emissions, air pollution, traffic congestion, and road safety. These applications are designed to assist in meeting diverse user needs within public transit systems, providing accessible, cost-effective, and optimized routes, with enhanced safety features for groups like women, the elderly, and individuals with mobility impairments. Guided by the Unified Theory of Acceptance and Use of Technology (UTAUT) framework, this study investigates community perspectives on the role of these applications in improving urban mobility within the GCC States. A questionnaire survey of 250 respondents from various GCC cities was conducted to assess perceived benefits and factors influencing adoption. Logistic regression analysis identified significant variables affecting adoption intentions. Findings reveal strong community support for smartphone applications in public transportation, with notable benefits in efficiency, environmental impact, and user experience. These insights underscore the transformative potential of smart applications in fostering sustainable, accessible, and efficient urban transport systems in the GCC region.