{"title":"Auditing the Compliance and Enforcement of Twitter’s Advertising Policy","authors":"Yash Vekaria, Zubair Shafiq, Savvas Zannettou","doi":"10.1177/20563051251319675","DOIUrl":null,"url":null,"abstract":"Online platforms have enacted various policies to maintain a safe and trustworthy advertising environment. However, the extent to which these policies are adhered to and enforced remains a subject of interest and concern. In this work, we present a large-scale audit of adult advertising on Twitter (now X), specifically focusing on compliance with its adult (sexual) content advertising policy. Twitter is an interesting case study in that it—uniquely from other social media platforms—allows posting of adult content but prohibits adult content in advertising. We analyze approximately 35,000 ads on Twitter with respect to their compliance with the adult content ad policy through Perspective API and manual annotations. Among other things, we find that nearly 38% of ads violate Twitter’s adult content advertising policy—of which, the platform eventually removed only about 63% of these non-compliant adult ads. We also find inconsistencies in the moderation of such ads across languages, highlighting the need for more reliable and consistent moderation practices across different languages. Overall, our findings highlight blindspots in Twitter’s adult ad policy enforcement for certain languages and countries. Our work underscores the importance of external audits to monitor compliance and improve transparency in online advertising.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":"194 1","pages":""},"PeriodicalIF":5.5000,"publicationDate":"2025-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Social Media + Society","FirstCategoryId":"98","ListUrlMain":"https://doi.org/10.1177/20563051251319675","RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"COMMUNICATION","Score":null,"Total":0}
引用次数: 0
Abstract
Online platforms have enacted various policies to maintain a safe and trustworthy advertising environment. However, the extent to which these policies are adhered to and enforced remains a subject of interest and concern. In this work, we present a large-scale audit of adult advertising on Twitter (now X), specifically focusing on compliance with its adult (sexual) content advertising policy. Twitter is an interesting case study in that it—uniquely from other social media platforms—allows posting of adult content but prohibits adult content in advertising. We analyze approximately 35,000 ads on Twitter with respect to their compliance with the adult content ad policy through Perspective API and manual annotations. Among other things, we find that nearly 38% of ads violate Twitter’s adult content advertising policy—of which, the platform eventually removed only about 63% of these non-compliant adult ads. We also find inconsistencies in the moderation of such ads across languages, highlighting the need for more reliable and consistent moderation practices across different languages. Overall, our findings highlight blindspots in Twitter’s adult ad policy enforcement for certain languages and countries. Our work underscores the importance of external audits to monitor compliance and improve transparency in online advertising.
期刊介绍:
Social Media + Society is an open access, peer-reviewed scholarly journal that focuses on the socio-cultural, political, psychological, historical, economic, legal and policy dimensions of social media in societies past, contemporary and future. We publish interdisciplinary work that draws from the social sciences, humanities and computational social sciences, reaches out to the arts and natural sciences, and we endorse mixed methods and methodologies. The journal is open to a diversity of theoretic paradigms and methodologies. The editorial vision of Social Media + Society draws inspiration from research on social media to outline a field of study poised to reflexively grow as social technologies evolve. We foster the open access of sharing of research on the social properties of media, as they manifest themselves through the uses people make of networked platforms past and present, digital and non. The journal presents a collaborative, open, and shared space, dedicated exclusively to the study of social media and their implications for societies. It facilitates state-of-the-art research on cutting-edge trends and allows scholars to focus and track trends specific to this field of study.