Trying not to spend

IF 9.5 1区 管理学 Q1 BUSINESS
Mary C. Gilly, Mary Finley Celsi, Stephanie Dellande, Hope Jensen Schau, Russel Nelson, Chin-May Aradhye
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引用次数: 0

Abstract

Financial literacy programs aim to prevent consumer overspending by teaching and encouraging fiscally sound habits (purchase restraint, responsible credit use, savings). Unfortunately, trying not to spend is at odds with the emotions consumers experience in a tempting marketplace. The theory of trying considers attitudes and intentions, but not emotions, when trying to consume. To address this gap, we examine indebted consumers opting into formal financial literacy training explicitly designed for debt repayment and avoidance of future debt. Through indebted consumers’ diary reflections and interviews with clients and debt management counselors, we show that financial literacy’s emphasis on budgeting needs versus wants is not sufficient when consumers try not to spend. To reconcile budgets with actual purchasing behavior when faced with temptations in the marketplace, consumers often adopt a linguistic exercise of imaginatively bending and blending utilitarian and hedonic discourses to justify purchases by recategorizing wants as needs. Further, consumers trying not to spend experience negative emotions; how they regulate those emotions impacts their success in getting out of debt. While financial literacy courses only give consumers budget-setting tools, indebted consumers cannot be successful without tools for trying not to spend in the marketplace.

尽量不花钱
金融扫盲计划旨在通过教导和鼓励良好的财政习惯(节制消费、负责任的信贷使用、储蓄)来防止消费者过度消费。不幸的是,试图不花钱与消费者在一个诱人的市场中体验到的情绪是不一致的。尝试理论在尝试消费时考虑的是态度和意图,而不是情绪。为了解决这一差距,我们研究了选择参加正式金融知识培训的负债消费者,该培训明确为偿还债务和避免未来债务而设计。通过负债消费者的日记反思和对客户和债务管理顾问的访谈,我们表明,当消费者试图不花钱时,金融素养对预算需求与欲望的强调是不够的。面对市场上的诱惑,为了使预算与实际的购买行为相协调,消费者经常采用一种语言练习,富有想象力地扭曲和混合功利主义和享乐主义的话语,通过将欲望重新分类为需求来证明购买的合理性。此外,试图不花钱的消费者会产生负面情绪;他们如何调节这些情绪会影响他们能否成功摆脱债务。虽然金融知识课程只能给消费者提供制定预算的工具,但如果没有在市场上尽量不花钱的工具,负债的消费者就无法成功。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
30.00
自引率
7.10%
发文量
82
期刊介绍: JAMS, also known as The Journal of the Academy of Marketing Science, plays a crucial role in bridging the gap between scholarly research and practical application in the realm of marketing. Its primary objective is to study and enhance marketing practices by publishing research-driven articles. When manuscripts are submitted to JAMS for publication, they are evaluated based on their potential to contribute to the advancement of marketing science and practice.
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