Transformed knowledge work infrastructures in times of forced remote work

IF 5.7 2区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Information and Organization Pub Date : 2025-03-02 DOI:10.1016/j.infoandorg.2025.100563

Sami Paavola , Minna Lakkala , Liubov Folger , Karin Preegel , Juhana Kokkonen , Emanuele Bardone , Merja Bauters

{"title":"Transformed knowledge work infrastructures in times of forced remote work","authors":"Sami Paavola , Minna Lakkala , Liubov Folger , Karin Preegel , Juhana Kokkonen , Emanuele Bardone , Merja Bauters","doi":"10.1016/j.infoandorg.2025.100563","DOIUrl":null,"url":null,"abstract":"<div><div>This article investigates support structures for remote knowledge work during the COVID-19 pandemic. The exploratory article defines a novel holistic perspective of knowledge work infrastructures as structures that are embedded in everyday socially organized practices and arrangements which support one's work. Based on an in-depth analysis of semi-structured interviews (<em>N</em> = 14) of knowledge work professionals in the educational and IT sector, the study delineates which knowledge work infrastructures became prominent in the forced remote knowledge work situation. It discerns seven knowledge work infrastructures – technical, social, pragmatic, epistemic, motivational, well-being, and regulative – with subcategories, and analyses of whether they operated at an individual, group or organizational level, or were based on a general societal transformation. This approach to knowledge work infrastructures offers conceptual means for evaluating the complexity of and interplay between different kinds of remote work support structures which are embedded in the everyday sociomaterial work environment.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 2","pages":"Article 100563"},"PeriodicalIF":5.7000,"publicationDate":"2025-03-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Information and Organization","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S1471772725000090","RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}

引用次数: 0

Abstract

This article investigates support structures for remote knowledge work during the COVID-19 pandemic. The exploratory article defines a novel holistic perspective of knowledge work infrastructures as structures that are embedded in everyday socially organized practices and arrangements which support one's work. Based on an in-depth analysis of semi-structured interviews (N = 14) of knowledge work professionals in the educational and IT sector, the study delineates which knowledge work infrastructures became prominent in the forced remote knowledge work situation. It discerns seven knowledge work infrastructures – technical, social, pragmatic, epistemic, motivational, well-being, and regulative – with subcategories, and analyses of whether they operated at an individual, group or organizational level, or were based on a general societal transformation. This approach to knowledge work infrastructures offers conceptual means for evaluating the complexity of and interplay between different kinds of remote work support structures which are embedded in the everyday sociomaterial work environment.

查看原文本刊更多论文

在被迫远程工作的时代变革知识工作基础设施

本文研究了COVID-19大流行期间远程知识工作的支持结构。这篇探索性文章将知识工作基础设施定义为嵌入在日常社会组织实践和安排中支持工作的结构。基于对教育和IT行业知识工作专业人员的半结构化访谈（N = 14）的深入分析，该研究描绘了哪些知识工作基础设施在强制远程知识工作情况下变得突出。它区分了七种知识工作基础结构——技术、社会、实用、认知、动机、福利和监管——以及子类别，并分析了它们是在个人、团体或组织层面上运作，还是基于一般的社会转型。这种知识工作基础设施的方法为评估嵌入在日常社会物质工作环境中的不同类型的远程工作支持结构的复杂性和相互作用提供了概念性手段。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Information and Organization Multiple-

CiteScore

11.20

自引率

1.60%

发文量

期刊介绍： Advances in information and communication technologies are associated with a wide and increasing range of social consequences, which are experienced by individuals, work groups, organizations, interorganizational networks, and societies at large. Information technologies are implicated in all industries and in public as well as private enterprises. Understanding the relationships between information technologies and social organization is an increasingly important and urgent social and scholarly concern in many disciplinary fields.Information and Organization seeks to publish original scholarly articles on the relationships between information technologies and social organization. It seeks a scholarly understanding that is based on empirical research and relevant theory.