{"title":"Orchestrating Excellent Health and Care Experiences: The Essential Role of Leadership.","authors":"Laura Cooley, Shirin Amouei","doi":"10.1177/23743735251323354","DOIUrl":null,"url":null,"abstract":"<p><p>Leaders play a vital role in shaping experiences of health and care, much like orchestra conductors coordinating musicians to produce a symphony. This editorial article explores how leadership fosters teamwork, communication, and patient-centered care, emphasizing the importance of feedback, co-production, and resilience. Research highlights effective strategies, including structured collaboration, empathy-driven engagement, and systemic support to enable resilience. Successful initiatives demonstrate how patient-provider partnerships enhance care quality and outcomes. To create sustainable, high-performing healthcare systems, leaders must invest in inclusive, coordinated approaches that value all voices, ensuring that healthcare delivery is both effective and compassionate.</p>","PeriodicalId":45073,"journal":{"name":"Journal of Patient Experience","volume":"12 ","pages":"23743735251323354"},"PeriodicalIF":1.6000,"publicationDate":"2025-02-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11848890/pdf/","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Patient Experience","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1177/23743735251323354","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"2025/1/1 0:00:00","PubModel":"eCollection","JCR":"Q3","JCRName":"HEALTH CARE SCIENCES & SERVICES","Score":null,"Total":0}
引用次数: 0
Abstract
Leaders play a vital role in shaping experiences of health and care, much like orchestra conductors coordinating musicians to produce a symphony. This editorial article explores how leadership fosters teamwork, communication, and patient-centered care, emphasizing the importance of feedback, co-production, and resilience. Research highlights effective strategies, including structured collaboration, empathy-driven engagement, and systemic support to enable resilience. Successful initiatives demonstrate how patient-provider partnerships enhance care quality and outcomes. To create sustainable, high-performing healthcare systems, leaders must invest in inclusive, coordinated approaches that value all voices, ensuring that healthcare delivery is both effective and compassionate.