Michelle Richey, Jade Wendy Brooks, M. N. Ravishankar
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引用次数: 0
Abstract
Digital tools can help mitigate serious threats to social and economic activity created by external shocks and reduced government funding. This paper complements Information Technology for Development (IT4D) studies of resilience by focusing on how the introduction of new digital tools can sustain both economic and social activities, potentially leading to further adaptations. It investigates eBay's Charity Connect initiative, which supported the UK charity sector to continue selling donated items during the COVID-19 lockdown. The findings present three pathways-outcomes used to foster resilience through introducing new digital tools: interim resilience, bounded resilience and enhanced resilience. Using conservation of resources theory, the paper explains the difference between these outcomes and discusses how balancing stress and resource investment can help leverage digital tools and foster greater digital resilience.
期刊介绍：
The Information Systems Journal (ISJ) is an international journal promoting the study of, and interest in, information systems. Articles are welcome on research, practice, experience, current issues and debates. The ISJ encourages submissions that reflect the wide and interdisciplinary nature of the subject and articles that integrate technological disciplines with social, contextual and management issues, based on research using appropriate research methods.The ISJ has particularly built its reputation by publishing qualitative research and it continues to welcome such papers. Quantitative research papers are also welcome but they need to emphasise the context of the research and the theoretical and practical implications of their findings.The ISJ does not publish purely technical papers.
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