Investigating the factors that define and influence safety culture: perspectives from expert professionals

Natalia Ortega, Daniel Paes, Zhenan Feng, Monty Sutrisna, Tak Wing Yiu
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Abstract

Reducing the number of harmed workers in the construction sector has proven to be a challenging task. While promoting a Safety Culture (SC) is crucial for achieving that goal, defining it and pinpointing the key factors that influence it is difficult. SC has been defined in many different ways, and there is no consensus on what it exactly entails. Therefore, this study aims to investigate the factors that define and influence SC in the New Zealand construction sector. This goal was achieved through a modified Delphi study conducted in two rounds to gather experts’ views and reach a consensus. Data collection included in-depth interviews and survey questionnaires. A total of 32 experienced construction safety professionals participated in the first round, and 26 of them continued in the second round. Data were analyzed using Thematic Analysis and Relative Importance Index (RII). The main findings are twofold. First, they indicate the need for a holistic definition of SC incorporating its various defining factors. Second, they indicate that the top-ranked influencing factors are ‘Level of Leadership Commitment,’ followed by ‘Level of Experience and Mindset,’ and ‘Level of Communication.’ Furthermore, the results show the dual nature of these influencing factors, as they can either facilitate or hinder SC depending on whether their level is low or high. The results of this study offer valuable insights that enable practitioners to assess and promote SC in their organizations.

调查定义和影响安全文化的因素:来自专业人士的观点
事实证明,减少建筑行业受伤工人的数量是一项具有挑战性的任务。虽然促进安全文化(SC)对于实现这一目标至关重要,但定义它并确定影响它的关键因素是困难的。SC的定义有很多不同的方式,但对于它到底需要什么并没有一致的看法。因此,本研究旨在调查定义和影响新西兰建筑业SC的因素。这一目标是通过改进的德尔菲研究进行了两轮,以收集专家的意见和达成共识。数据收集包括深度访谈和调查问卷。共有32名经验丰富的建筑安全专业人员参加了第一轮比赛,其中26名继续参加了第二轮比赛。采用主题分析法和相对重要性指数(RII)对数据进行分析。主要发现有两个方面。首先,它们表明需要对供应链进行整体定义,包括其各种定义因素。其次,他们指出,最重要的影响因素是“领导承诺水平”,其次是“经验和心态水平”和“沟通水平”。“此外,研究结果还显示了这些影响因素的双重性质,因为它们可以促进或阻碍SC,这取决于它们的水平是高还是低。”本研究的结果提供了有价值的见解,使从业者能够评估和促进组织中的供应链管理。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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