Making the most of digital social innovation: An exploration into success factors

IF 10.5 1区管理学 Q1 BUSINESS

Journal of Business Research Pub Date : 2025-02-06 DOI:10.1016/j.jbusres.2025.115215

Christoph Buck , Laura Heim , Katrin Körner-Wyrtki , Anna Krombacher , Maximilian Röglinger

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引用次数: 0

Abstract

Digital social innovation (DSI) is an emerging phenomenon that leverages digital technologies to address societal challenges. With the growing interest of customers, employees, and investors in societal challenges, as well as the availability and affordability of digital technologies, DSI gains importance for organisations to achieve long-term success. Although DSI has evoked increasing interest, research and practice are far from realising the potential of DSI as guidance on its successful development is missing. To minimise the risk of failure and fully exploit the benefits of DSI, this research explores DSI success factors based on a systematic literature review and explorative interview. Building on these valuable insights, we present the DSI success factor framework (DSF) consisting of 18 DSI success factors in three categories, moderating factors, and the DSI success. The DSF contributes descriptive knowledge on DSI development and is a foundation for further research while inspiring practitioners to successfully develop DSI.

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数字社会创新（DSI）是一种利用数字技术应对社会挑战的新兴现象。随着客户、员工和投资者对社会挑战的兴趣与日俱增，以及数字技术的可用性和可负担性，数字社会创新对组织实现长期成功变得越来越重要。尽管 DSI 引起了越来越多的关注，但由于缺乏成功发展 DSI 的指导，研究和实践远未发挥 DSI 的潜力。为了将失败的风险降至最低，并充分发挥 DSI 的优势，本研究在系统性文献回顾和探索性访谈的基础上，探讨了 DSI 的成功因素。在这些宝贵见解的基础上，我们提出了 DSI 成功因素框架 (DSF)，包括三类 18 个 DSI 成功因素、调节因素和 DSI 成功。DSF 为 DSI 的发展提供了描述性知识，是进一步研究的基础，同时也激励实践者成功发展 DSI。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Business Research BUSINESS-

CiteScore

20.30

自引率

10.60%

发文量

956

期刊介绍： The Journal of Business Research aims to publish research that is rigorous, relevant, and potentially impactful. It examines a wide variety of business decision contexts, processes, and activities, developing insights that are meaningful for theory, practice, and/or society at large. The research is intended to generate meaningful debates in academia and practice, that are thought provoking and have the potential to make a difference to conceptual thinking and/or practice. The Journal is published for a broad range of stakeholders, including scholars, researchers, executives, and policy makers. It aids the application of its research to practical situations and theoretical findings to the reality of the business world as well as to society. The Journal is abstracted and indexed in several databases, including Social Sciences Citation Index, ANBAR, Current Contents, Management Contents, Management Literature in Brief, PsycINFO, Information Service, RePEc, Academic Journal Guide, ABI/Inform, INSPEC, etc.