Natural intelligence in autonomous vehicles: Redefining the path to human-centric adoption

IF 11 1区 管理学 Q1 BUSINESS
Lakshmi Ganesh Banda , Shalini Chandra
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引用次数: 0

Abstract

The adoption of autonomous vehicles (AVs) has the potential to transform the transportation landscape, offering significant benefits, such as enhanced safety, reduced traffic congestion and greater accessibility. However, achieving widespread acceptance of AVs presents a formidable challenge, primarily due to concerns surrounding trust, ethics and the perceived reliability of these systems. This research underscores the necessity of human-centred design principles in AV development, emphasising the integration of intuitive and cognitive features that closely mimic human decision-making processes. By embedding emotional intelligence, ethical considerations and transparent communication mechanisms into AV technologies, developers can bridge the gap between human expectations and machine behaviour, enhancing user experience and fostering a sense of security and reliability.
The study employs a mixed-methods approach, combining qualitative methods, such as encoding and thematic analysis of user interviews, with quantitative data analysis to identify trends and patterns across diverse demographic and geographic contexts. enables an in-depth exploration of user perceptions and the identification of critical factors influencing AV adoption. By evaluating these perspectives, the study aims to uncover how natural intelligence can bridge the gap between technological innovation and human acceptance. The findings are anticipated to provide valuable insights into the design and implementation of AV systems that resonate with users on both cognitive and emotional levels, ultimately facilitating a smoother transition to autonomous transportation. Furthermore, ongoing collaboration between technology developers, regulatory bodies, and end-users will be essential in creating robust frameworks that ensure AV systems operate safely and ethically, paving the way for their widespread adoption.
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来源期刊
CiteScore
20.40
自引率
14.40%
发文量
340
审稿时长
20 days
期刊介绍: The Journal of Retailing and Consumer Services is a prominent publication that serves as a platform for international and interdisciplinary research and discussions in the constantly evolving fields of retailing and services studies. With a specific emphasis on consumer behavior and policy and managerial decisions, the journal aims to foster contributions from academics encompassing diverse disciplines. The primary areas covered by the journal are: Retailing and the sale of goods The provision of consumer services, including transportation, tourism, and leisure.
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