Are intrateam trust and organizational trust substitutable? Effects on team reflexivity, engagement and performance

IF 10.5 1区管理学 Q1 BUSINESS

Journal of Business Research Pub Date : 2025-02-01 DOI:10.1016/j.jbusres.2024.115164

Xing Liu , Abere Kassa , Amanuel G. Tekleab

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引用次数: 0

Abstract

Intrateam trust and trust in the organization are critical to organizational and employee outcomes. Yet, their interplay and effects on team processes and outcomes remain unclear. Our study integrates social exchange theory and heuristic and systematic information processing (HSIP) theory to examine how intrateam trust and teams’ trust in the organization interact to influence team reflexivity and, ultimately, team performance. We tested our model using a multi-source, multi-wave design with a sample of 272 employees and 75 supervisors across 75 teams. The results revealed that teams’ trust in the organization substitutes for intrateam trust. Additionally, the interactive effect of intrateam trust and teams’ trust in the organization on team reflexivity enhanced team performance through team engagement. By combining social exchange and cognitive perspectives, this research offers a nuanced understanding of trust dynamics and provides actionable insights for enhancing team effectiveness in organizational settings.

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来源期刊

Journal of Business Research BUSINESS-

CiteScore

20.30

自引率

10.60%

发文量

956

期刊介绍： The Journal of Business Research aims to publish research that is rigorous, relevant, and potentially impactful. It examines a wide variety of business decision contexts, processes, and activities, developing insights that are meaningful for theory, practice, and/or society at large. The research is intended to generate meaningful debates in academia and practice, that are thought provoking and have the potential to make a difference to conceptual thinking and/or practice. The Journal is published for a broad range of stakeholders, including scholars, researchers, executives, and policy makers. It aids the application of its research to practical situations and theoretical findings to the reality of the business world as well as to society. The Journal is abstracted and indexed in several databases, including Social Sciences Citation Index, ANBAR, Current Contents, Management Contents, Management Literature in Brief, PsycINFO, Information Service, RePEc, Academic Journal Guide, ABI/Inform, INSPEC, etc.