Delivering reassurance in online medical consultations: The stance marker Hao-bu-hao (HBH) in spoken Chinese

IF 1.8 1区文学 0 LANGUAGE & LINGUISTICS

Journal of Pragmatics Pub Date : 2025-01-29 DOI:10.1016/j.pragma.2025.01.011

Ying Jin , Dennis Tay

引用次数: 0

Abstract

This article examines doctors' delivery of reassurance in online medical consultations. It focuses on the Mandarin A-not-A structure hao-bu-hao (HBH), equivalent to “alright” in English, and observes how it contribute to the delivery of reassurance. Data include typed texts and audio recordings. Using conversation analysis, we differentiate two environments where HBH is used: in delivering a no-problem diagnosis and an optimistic prognosis in the context of bad news. We argue that HBH allows the doctor to maintain control over the interaction while appearing less directive by acknowledging the patient's contingency without genuinely seeking their input.

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在网上医疗咨询中提供放心：汉语口语中的姿态标记“好不好”

本文考察了医生在网上医疗咨询中的安心交付。它关注普通话中的“A-not-A”结构“hao-bu-hao”（HBH），相当于英语中的“好”，并观察它如何有助于传递安心。数据包括打字文本和录音。通过对话分析，我们区分了两种使用HBH的环境：在坏消息背景下提供无问题诊断和乐观预后。我们认为，HBH允许医生保持对互动的控制，同时通过承认患者的偶然性而不真正寻求他们的意见而显得不那么指导性。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Pragmatics Multiple-

CiteScore

3.90

自引率

18.80%

发文量

219

期刊介绍： Since 1977, the Journal of Pragmatics has provided a forum for bringing together a wide range of research in pragmatics, including cognitive pragmatics, corpus pragmatics, experimental pragmatics, historical pragmatics, interpersonal pragmatics, multimodal pragmatics, sociopragmatics, theoretical pragmatics and related fields. Our aim is to publish innovative pragmatic scholarship from all perspectives, which contributes to theories of how speakers produce and interpret language in different contexts drawing on attested data from a wide range of languages/cultures in different parts of the world. The Journal of Pragmatics also encourages work that uses attested language data to explore the relationship between pragmatics and neighbouring research areas such as semantics, discourse analysis, conversation analysis and ethnomethodology, interactional linguistics, sociolinguistics, linguistic anthropology, media studies, psychology, sociology, and the philosophy of language. Alongside full-length articles, discussion notes and book reviews, the journal welcomes proposals for high quality special issues in all areas of pragmatics which make a significant contribution to a topical or developing area at the cutting-edge of research.