The PLS-PM approach to analyze the quality of health services over time

IF 5.4 2区经济学 Q1 ECONOMICS

Socio-economic Planning Sciences Pub Date : 2025-01-15 DOI:10.1016/j.seps.2025.102159

Corrado Crocetta , Laura Antonucci , Rosanna Cataldo , Maria Gabriella Grassia , Marina Marino , Rocco Mazza

引用次数: 0

Abstract

The study of the quality of services provided in the health sector plays a fundamental role in applied statistical studies. The work focuses on using Structural Equation Modeling Path Modeling as a valuable way to analyze longitudinal data relating to the level of the satisfaction expressed with respect to a selection of public and private operators. The aim of the study is to develop an experimental model to measure the level of satisfaction with the services provided by an external organization over time. In the work, the data used result from a survey on the services offered by Sanita’ Service s.r.l. at the ASL (local health organization) agencies in Foggia.

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PLS-PM方法分析卫生服务质量随时间的变化

对卫生部门提供的服务质量的研究在应用统计研究中起着根本作用。这项工作的重点是使用结构方程建模路径建模作为一种有价值的方法来分析与选定的公共和私营运营商所表达的满意度水平相关的纵向数据。本研究的目的是建立一个实验模型来衡量外部组织提供的服务随时间的满意度水平。在这项工作中，所使用的数据来自对福贾当地卫生组织机构Sanita ' Service s.r.l.所提供服务的调查。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Socio-economic Planning Sciences OPERATIONS RESEARCH & MANAGEMENT SCIENCE-

CiteScore

9.40

自引率

13.10%

发文量

294

审稿时长

58 days

期刊介绍： Studies directed toward the more effective utilization of existing resources, e.g. mathematical programming models of health care delivery systems with relevance to more effective program design; systems analysis of fire outbreaks and its relevance to the location of fire stations; statistical analysis of the efficiency of a developing country economy or industry. Studies relating to the interaction of various segments of society and technology, e.g. the effects of government health policies on the utilization and design of hospital facilities; the relationship between housing density and the demands on public transportation or other service facilities: patterns and implications of urban development and air or water pollution. Studies devoted to the anticipations of and response to future needs for social, health and other human services, e.g. the relationship between industrial growth and the development of educational resources in affected areas; investigation of future demands for material and child health resources in a developing country; design of effective recycling in an urban setting.