Impact of family members’ perception bias on service strategies of elder care institutions

IF 6.2 2区 经济学 Q1 ECONOMICS
Xiaoxiao Wang, Changyong Liang
{"title":"Impact of family members’ perception bias on service strategies of elder care institutions","authors":"Xiaoxiao Wang,&nbsp;Changyong Liang","doi":"10.1016/j.seps.2024.102107","DOIUrl":null,"url":null,"abstract":"<div><div>Family members play an important role in the decision-making process of the elderly in accepting elder care services, which inevitably influences the operational strategy of elder care institutions (ECIs). Previous literature has focused on the disagreements between the elderly and their family members, but a research gap remains in examining the effects of family members' perception bias on ECIs' decisions to outsource service and on the elder care service market in general. Our study bridges this gap by employing a game-theoretic model that incorporates monopoly and duopoly markets to explore these effects. Our findings indicate that family members' perception bias for ECIs' services negatively impacts ECIs' prices, demand, and profit. Moreover, we find that in the monopoly market, an ECI should adopt the outsourcing strategy to reduce losses if family members' perception bias is higher. In the duopoly market, when family members' perception bias is higher, if one ECI adopts the outsourcing strategy, then the other ECI should opt for the self-providing strategy, and vice versa. Furthermore, we observe that a higher perception bias decreases family surplus and social welfare in the monopoly market. However, it may sometimes benefit family surplus and social welfare in the duopoly market. Our results offer insightful takeaways for ECIs' operational strategies and policymakers’ welfare policies in the elder care service market.</div></div>","PeriodicalId":22033,"journal":{"name":"Socio-economic Planning Sciences","volume":"98 ","pages":"Article 102107"},"PeriodicalIF":6.2000,"publicationDate":"2024-11-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Socio-economic Planning Sciences","FirstCategoryId":"96","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0038012124003070","RegionNum":2,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"ECONOMICS","Score":null,"Total":0}
引用次数: 0

Abstract

Family members play an important role in the decision-making process of the elderly in accepting elder care services, which inevitably influences the operational strategy of elder care institutions (ECIs). Previous literature has focused on the disagreements between the elderly and their family members, but a research gap remains in examining the effects of family members' perception bias on ECIs' decisions to outsource service and on the elder care service market in general. Our study bridges this gap by employing a game-theoretic model that incorporates monopoly and duopoly markets to explore these effects. Our findings indicate that family members' perception bias for ECIs' services negatively impacts ECIs' prices, demand, and profit. Moreover, we find that in the monopoly market, an ECI should adopt the outsourcing strategy to reduce losses if family members' perception bias is higher. In the duopoly market, when family members' perception bias is higher, if one ECI adopts the outsourcing strategy, then the other ECI should opt for the self-providing strategy, and vice versa. Furthermore, we observe that a higher perception bias decreases family surplus and social welfare in the monopoly market. However, it may sometimes benefit family surplus and social welfare in the duopoly market. Our results offer insightful takeaways for ECIs' operational strategies and policymakers’ welfare policies in the elder care service market.
求助全文
约1分钟内获得全文 求助全文
来源期刊
Socio-economic Planning Sciences
Socio-economic Planning Sciences OPERATIONS RESEARCH & MANAGEMENT SCIENCE-
CiteScore
9.40
自引率
13.10%
发文量
294
审稿时长
58 days
期刊介绍: Studies directed toward the more effective utilization of existing resources, e.g. mathematical programming models of health care delivery systems with relevance to more effective program design; systems analysis of fire outbreaks and its relevance to the location of fire stations; statistical analysis of the efficiency of a developing country economy or industry. Studies relating to the interaction of various segments of society and technology, e.g. the effects of government health policies on the utilization and design of hospital facilities; the relationship between housing density and the demands on public transportation or other service facilities: patterns and implications of urban development and air or water pollution. Studies devoted to the anticipations of and response to future needs for social, health and other human services, e.g. the relationship between industrial growth and the development of educational resources in affected areas; investigation of future demands for material and child health resources in a developing country; design of effective recycling in an urban setting.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信