Deeds speak louder than words: Employees' responses to supervisors' word-oriented and deed-oriented voice endorsement

IF 4.9 2区心理学 Q1 PSYCHOLOGY, APPLIED

Applied Psychology-An International Review-Psychologie Appliquee-Revue Internationale Pub Date : 2025-01-22 DOI:10.1111/apps.12602

Dan Ni, Yihua Zhang, Wen Wu, Xianting Peng, Michelle Xue Zheng

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引用次数: 0

Abstract

Integrating the voice endorsement literature and behavioral integrity theory, this research first advances the constructs and develops the scales for supervisors' word-oriented and deed-oriented voice endorsement in Study 1. In Study 2, we examine how supervisors' word-oriented and deed-oriented voice endorsement influence employee voice behavior. Results from a four-wave field study demonstrate that supervisors' word-oriented voice endorsement is negatively related to perceived supervisor behavioral integrity, whereas supervisors' deed-oriented voice endorsement is positively related to perceived supervisor behavioral integrity. Perceived supervisor behavioral integrity enhances employees' willingness to discuss ideas and ultimately promotes their voice behavior. In addition, a higher (versus lower) level of explanation providing weakens the negative impact of supervisors' word-oriented voice endorsement and strengthens the positive impact of supervisors' deed-oriented voice endorsement on perceived supervisor behavioral integrity. Theoretical and practical implications are discussed.

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行动胜于雄辩：员工对主管以言语为导向和以行动为导向的声音认可的反应

本研究结合建言支持文献和行为完整性理论，首次在研究1中构建并开发了主管言语型和行为型建言支持量表。在研究2中，我们考察了主管话语导向和行为导向的建言背书对员工建言行为的影响。四波现场研究结果表明，话语导向的话语背书与感知的行为诚信呈负相关，行为导向的话语背书与感知的行为诚信呈正相关。感知到的主管行为诚信可以增强员工讨论想法的意愿，最终促进员工建言。此外，较高（相对较低）的解释提供水平削弱了主管言语导向的语音背书的负面影响，增强了主管行为导向的语音背书对感知主管行为诚信的积极影响。讨论了理论和实践意义。

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来源期刊

Applied Psychology-An International Review-Psychologie Appliquee-Revue Internationale PSYCHOLOGY, APPLIED-

CiteScore

13.70

自引率

5.60%

发文量

期刊介绍： "Applied Psychology: An International Review" is the esteemed official journal of the International Association of Applied Psychology (IAAP), a venerable organization established in 1920 that unites scholars and practitioners in the field of applied psychology. This peer-reviewed journal serves as a global platform for the scholarly exchange of research findings within the diverse domain of applied psychology. The journal embraces a wide array of topics within applied psychology, including organizational, cross-cultural, educational, health, counseling, environmental, traffic, and sport psychology. It particularly encourages submissions that enhance the understanding of psychological processes in various applied settings and studies that explore the impact of different national and cultural contexts on psychological phenomena.