Health professionals' perspectives on the use of Artificial Intelligence in healthcare: A systematic review

IF 2.9 2区医学 Q2 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH

Patient Education and Counseling Pub Date : 2025-01-27 DOI:10.1016/j.pec.2025.108680

Rakesh Kumar Sahoo , Krushna Chandra Sahoo , Sapna Negi , Santos Kumar Baliarsingh , Bhuputra Panda , Sanghamitra Pati

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引用次数: 0

Abstract

Introduction

Artificial Intelligence (AI) is fast emerging as a crucial tool for improving patient care and treatment outcomes; however, concerns persist among health professionals about potential compromises in quality care and loss of jobs. The availability of systematic evidence on health professionals' perspectives on AI in healthcare is limited.

Objective

This systematic review aims to document the perceived advantages and disadvantages associated with AI applications in healthcare.

Method

We conducted a comprehensive search across databases – Embase, PubMed/Medline, IEEE, and Epistemonikos up to November 2023, using 'Artificial Intelligence' AND 'health professionals' as key domains. We searched for studies that describe the perceptions of healthcare professionals towards AI in healthcare.

Findings

We identified 3931 records. After screening, 25 articles were selected, and 11 were included in the final review. The studies highlight the benefits of AI in healthcare, such as consultation summaries, data management, patient triaging, and referrals, but also raise concerns about job loss, over-reliance, legal implications, and data privacy concerns.

Conclusion

AI enhances care delivery efficiency, and concerns arise due to knowledge and experience gaps. Therefore, healthcare workforce education and skill development are crucial for AI adoption, implementation, and future research.

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来源期刊

Patient Education and Counseling 医学-公共卫生、环境卫生与职业卫生

CiteScore

5.60

自引率

11.40%

发文量

384

审稿时长

46 days

期刊介绍： Patient Education and Counseling is an interdisciplinary, international journal for patient education and health promotion researchers, managers and clinicians. The journal seeks to explore and elucidate the educational, counseling and communication models in health care. Its aim is to provide a forum for fundamental as well as applied research, and to promote the study of organizational issues involved with the delivery of patient education, counseling, health promotion services and training models in improving communication between providers and patients.