Do patients experience a personalized patient leaflet as personal?

IF 2.9 2区医学 Q2 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH

Patient Education and Counseling Pub Date : 2025-01-27 DOI:10.1016/j.pec.2025.108685

Lisse Y. Commandeur , Charlotte M.J. van Hooijdonk , Channah de Haas , Jany J.D.J.M. Rademakers , Liset van Dijk , Sander D. Borgsteede

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引用次数: 0

Abstract

Objective

The aim of this study is to explore how patients experience the personal nature of a personalized patient leaflet (PPL), and the role of health literacy in patients’ experience.

Methods

A PPL was tailored on patients’ characteristics and medical information. Semi-structured interviews were performed to capture patient experiences. Patients were recruited in four community pharmacies. Interviews were transcribed verbatim and analysed thematically.

Results

In total, 32 participants were interviewed. Over half of them thought they received general information, and thus did not recognize the personal nature. Experience of the personal nature was mainly by patients’ medication overview, name and address information and the use of vocative case (‘your dosage’). Respondents with adequate health literacy recognized the personalized information better than those with limited health literacy.

Conclusion

Patients do not expect medication information leaflets to be personalized. Pharmacy workers should point out the personalized elements of the medicine leaflet during consultation. This might improve patients’ recognition, especially for patients with limited health literacy.

Practice implications

Recognition of the personal nature may ensure that medicine information is better read and understood, which may positively impact correct use of medication. Patients need support to understand that the leaflet is personalized.

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患者是否认为个性化的患者宣传单具有个人特色？

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来源期刊

Patient Education and Counseling 医学-公共卫生、环境卫生与职业卫生

CiteScore

5.60

自引率

11.40%

发文量

384

审稿时长

46 days

期刊介绍： Patient Education and Counseling is an interdisciplinary, international journal for patient education and health promotion researchers, managers and clinicians. The journal seeks to explore and elucidate the educational, counseling and communication models in health care. Its aim is to provide a forum for fundamental as well as applied research, and to promote the study of organizational issues involved with the delivery of patient education, counseling, health promotion services and training models in improving communication between providers and patients.