{"title":"‘Be a part or apart?’: A phenomenological study on older adults’ resident retention and continued stay in senior living facilities","authors":"Shi Yin Chee","doi":"10.1016/j.ijhm.2025.104078","DOIUrl":null,"url":null,"abstract":"At the heart of older adults’ decisions to stay or leave senior living facilities often comes down to whether they feel ‘a part’ of their new environment or ‘apart’ from it. This study explores the lived experiences of older adults in senior living facilities, identifies factors influencing their decision to continue staying, and examines how these settings meet their changing needs in relation to resident retention and overall well-being. Using Moustakas' transcendental phenomenology, in-depth interviews were conducted with 20 older adults, analyzed via the Modified Stevick-Colaizzi-Keen method to identify and synthesize themes. Five main themes influencing resident retention were discovered: autonomy, privacy, and control; resilience and adaptation; a sense of belonging; personalized care needs; and comfort, safety, and accessibility. The findings provide actionable strategies for developing enabling environments, offering crucial information for policymakers, caregivers, and healthcare professionals to improve the well-being of older adults.","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"22 1","pages":""},"PeriodicalIF":9.9000,"publicationDate":"2025-01-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Hospitality Management","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1016/j.ijhm.2025.104078","RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"HOSPITALITY, LEISURE, SPORT & TOURISM","Score":null,"Total":0}
引用次数: 0
Abstract
At the heart of older adults’ decisions to stay or leave senior living facilities often comes down to whether they feel ‘a part’ of their new environment or ‘apart’ from it. This study explores the lived experiences of older adults in senior living facilities, identifies factors influencing their decision to continue staying, and examines how these settings meet their changing needs in relation to resident retention and overall well-being. Using Moustakas' transcendental phenomenology, in-depth interviews were conducted with 20 older adults, analyzed via the Modified Stevick-Colaizzi-Keen method to identify and synthesize themes. Five main themes influencing resident retention were discovered: autonomy, privacy, and control; resilience and adaptation; a sense of belonging; personalized care needs; and comfort, safety, and accessibility. The findings provide actionable strategies for developing enabling environments, offering crucial information for policymakers, caregivers, and healthcare professionals to improve the well-being of older adults.
期刊介绍:
The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation.
In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field.
The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.