Video games as spaces for providing information and awareness of algorithmic control in the gig economy

Abstract

The gig economy has been explored recently in the media through videos, films, and series. Similarly, different video games have shown the ideology, values, and mechanisms that govern the gig economy. This article applies six mechanisms of algorithmic control at work to achieve a dual objective: to analyze how platform workers experience algorithmic control and to examine the extent to which video games, as a medium for raising critical awareness, reflect these workers’ experiences. We analyzed interviews with 42 platform workers in different sectors and six video games that address this topic. Our findings reveal that these games consistently mirror the dynamics and experiences arising from platform control. Furthermore, through specific elements of their meaningfulness (such as narrative, rules systems, and mechanics, among others), video games simulate situations and processes, sometimes opaque to workers, portraying the reality of the gig economy more explicitly and transparently.