The new wave: Integrating artificial intelligence into ethical and multicultural counselling

IF 1.2 Q3 PSYCHOLOGY, CLINICAL

Counselling & Psychotherapy Research Pub Date : 2024-09-27 DOI:10.1002/capr.12830

Chidozie Urom, Brittn Grey, Sylvia Lindinger-Sternart, Samantha Lucey

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引用次数: 0

Abstract

Background

The disruptive forces of the COVID-19 pandemic offer an example of how cutting-edge innovations such as telehealth became established in society. Simultaneous to the rise of telehealth, artificial intelligence (AI) has advanced rapidly and with the potential to further disrupt services across the spectrum of technology and healthcare delivery. Deemed as the next frontier in the mental health field, AI technology has introduced cutting-edge innovations within human-centred fields across disciplines (Espejo [Academic Psychiatry, 47, 437 and 2023]). This paper calls into question the transformative potential of AI in a field, such as psychotherapy and professional counselling, which is significantly based on human relations. As professional counsellors, it is imperative that AI does not dehumanise effective services based on empathy and positive regard.

Objectives

This article reviews the current landscape of AI and counselling research and offers two main messages: (1) what new or revised ethical standards are needed for clinical practice to prevent negative consequences of improper use when integrating AI and (2) the practical implications for effective multicultural counselling when integrating AI into psychotherapy and counselling services.

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来源期刊

Counselling & Psychotherapy Research PSYCHOLOGY, CLINICAL-

CiteScore

4.40

自引率

12.50%

发文量

期刊介绍： Counselling and Psychotherapy Research is an innovative international peer-reviewed journal dedicated to linking research with practice. Pluralist in orientation, the journal recognises the value of qualitative, quantitative and mixed methods strategies of inquiry and aims to promote high-quality, ethical research that informs and develops counselling and psychotherapy practice. CPR is a journal of the British Association of Counselling and Psychotherapy, promoting reflexive research strongly linked to practice. The journal has its own website: www.cprjournal.com. The aim of this site is to further develop links between counselling and psychotherapy research and practice by offering accessible information about both the specific contents of each issue of CPR, as well as wider developments in counselling and psychotherapy research. The aims are to ensure that research remains relevant to practice, and for practice to continue to inform research development.