Professional Digital Counselling for Eating Disorders in Germany: Results of the DigiBEssst Project Survey on the Perspectives and Experiences of Health Professionals, Individuals With Eating Disorders, and Carers.

IF 3.9 2区 心理学 Q1 PSYCHIATRY
Anna Hofer, Sigrid Borse, Cäcilia Hasenöhrl, Kathrin Harrach, Stefan Ehrlich, Andreas Schnebel, Eva Wunderer
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Abstract

Objective: The research project DigiBEssst examines existing digital counselling services for individuals with eating disorders (ED) and carers in Germany. It highlights their experiences with digital counselling as well as those of the expert counsellors involved, aiming to derive quality criteria for digital counselling in ED.

Method: A mixed-methods design was adopted. Analysing the websites of 181 professional counselling centers, the research team identified 86 counselling centers for ED that offered online counselling. Initially, 29 centres participated in an online survey. Subsequently, in-depth, semi-structured interviews were conducted with professionals (n = 15), individuals with ED (n = 13), and carers (n = 10). The data were analysed using descriptive statistics and structured content analysis.

Results: Less than half of the German counselling facilities offered online counselling. The participants emphasised the need for a specific concept, counsellors' profound expertise in ED and online counselling, sustainable funding, sufficient personnel and time resources, and secure platforms to ensure data protection and quality management. Access to professional services requires informative, user-friendly websites, and social media presence.

Conclusions: The identified prerequisites and quality criteria for professional online counselling developed in this project can provide recommendations for the conceptualisation of digital counselling services.

德国饮食失调的专业数字咨询:关于健康专业人员、饮食失调患者和护理人员的观点和经验的DigiBEssst项目调查结果。
目的:研究项目DigiBEssst调查了德国现有的针对饮食失调(ED)患者和护理人员的数字咨询服务。它突出了他们在数字咨询方面的经验以及所涉及的专家咨询师的经验,旨在得出ed中数字咨询的质量标准。方法:采用混合方法设计。研究小组分析了181个专业咨询中心的网站,确定了86个ED咨询中心提供在线咨询。最初,29个中心参与了一项在线调查。随后,对专业人员(n = 15)、ED患者(n = 13)和护理人员(n = 10)进行了深入的半结构化访谈。采用描述性统计和结构化内容分析对数据进行分析。结果:不到一半的德国咨询机构提供在线咨询。与会者强调需要一个具体的概念,辅导员在ED和在线咨询方面的深厚专业知识,可持续的资金,充足的人员和时间资源,以及安全的平台,以确保数据保护和质量管理。获得专业服务需要信息丰富、用户友好的网站和社交媒体。结论:本项目确定的专业在线咨询的先决条件和质量标准可以为数字咨询服务的概念化提供建议。
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来源期刊
European Eating Disorders Review
European Eating Disorders Review PSYCHOLOGY, CLINICAL-
CiteScore
8.90
自引率
7.50%
发文量
81
期刊介绍: European Eating Disorders Review publishes authoritative and accessible articles, from all over the world, which review or report original research that has implications for the treatment and care of people with eating disorders, and articles which report innovations and experience in the clinical management of eating disorders. The journal focuses on implications for best practice in diagnosis and treatment. The journal also provides a forum for discussion of the causes and prevention of eating disorders, and related health policy. The aims of the journal are to offer a channel of communication between researchers, practitioners, administrators and policymakers who need to report and understand developments in the field of eating disorders.
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