General Hospital Nurses' Experience and Perception of Person-Centered Care: A Phenomenological Study.

Abstract

This study explored the general hospital nurses' experiences and perceptions of providing person-centered care using a Giorgi's phenomenological approach. Through purposive sampling, 10 nurses were selected from five general hospitals in Korea. We identified 83 codes, which were integrated into 17 subconstituents and further into four constituents: "A comprehensive approach based on love for humanity," "Providing customized nursing care through an individual approach," "Building the expertise required as a nurse," and "Challenges to actual nursing practice." These findings are valuable for understanding general hospital nurses' in-depth experiences providing person-centered care and their perceptions. Despite numerous challenges, nurses in general hospitals are attempting to deliver person-centered care comprehensively and tailored based on their expertise. Current challenges can be overcome by raising awareness about providing person-centered care in general hospitals and enhancing systems to minimize workloads. The results of this will be a crucial foundation for developing educational programs to increase nurses' understanding of person-centered care and encourage their practice. Furthermore, it will be useful in suggesting future directions for altering the nursing workforce or scope of work.