Empathy enhancement through VR: A practice-led design study

IF 5.3 2区计算机科学 Q1 COMPUTER SCIENCE, CYBERNETICS

International Journal of Human-Computer Studies Pub Date : 2024-11-14 DOI:10.1016/j.ijhcs.2024.103397

Xina Jiang , Wen Zhou , Jicheng Sun , Shihong Chen , Anthony Fung

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引用次数: 0

Abstract

Virtual reality (VR) has been widely acknowledged as a highly effective medium for augmenting empathy, enabling individuals to better comprehend and resonate with the emotions and lived experiences of others. Despite its acknowledged potential, the field lacks clear design guidelines and a systematic framework for creating VR environments for empathy training. In this article, we present a practice-led research project in which we triangulated design research using a paired sample t-test to evaluate and optimize the design guidelines of the empathy-training VR design (EVRD) framework. We evaluated the impact of a VR experience, designed based on the EVRD framework, on emotional, cognitive, and behavioral empathy among Chinese higher education students (n=84). A comprehensive assessment approach, including the Interpersonal Reactivity Index, interviews, system log analysis, and monitoring of donation activities was utilized, to measure changes in empathy before and after the VR intervention. The results validated the EVRD framework and demonstrated that it is a practical and systematic tool for designing a VR that training empathy. The findings of this study provide design insights with regard to (1) the process of VR empathy and (2) how to design “doomed-to-fail” interactions to promote cognitive empathy in VR.

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通过虚拟现实增强移情能力：以实践为导向的设计研究

虚拟现实（VR）已被广泛认为是增强移情能力的一种高效媒介，它能使人们更好地理解他人的情感和生活经历，并与之产生共鸣。尽管其潜力已得到公认，但该领域仍缺乏明确的设计指南和系统框架来创建用于移情训练的 VR 环境。在本文中，我们介绍了一个以实践为导向的研究项目，在该项目中，我们使用成对样本 t 检验对设计研究进行了三角测量，以评估和优化移情训练 VR 设计（EVRD）框架的设计指南。我们评估了基于 EVRD 框架设计的 VR 体验对中国高校学生（人数=84）的情感、认知和行为移情的影响。我们采用了一种综合评估方法，包括人际反应指数、访谈、系统日志分析和捐赠活动监测，来测量 VR 干预前后移情的变化。研究结果验证了 EVRD 框架，并证明它是设计可训练移情能力的虚拟现实的实用而系统的工具。本研究的结果为以下方面的设计提供了启示：(1) 虚拟现实移情的过程；(2) 如何设计 "注定失败 "的互动，以促进虚拟现实中的认知移情。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Human-Computer Studies 工程技术-计算机：控制论

CiteScore

11.50

自引率

5.60%

发文量

108

审稿时长

3 months

期刊介绍： The International Journal of Human-Computer Studies publishes original research over the whole spectrum of work relevant to the theory and practice of innovative interactive systems. The journal is inherently interdisciplinary, covering research in computing, artificial intelligence, psychology, linguistics, communication, design, engineering, and social organization, which is relevant to the design, analysis, evaluation and application of innovative interactive systems. Papers at the boundaries of these disciplines are especially welcome, as it is our view that interdisciplinary approaches are needed for producing theoretical insights in this complex area and for effective deployment of innovative technologies in concrete user communities. Research areas relevant to the journal include, but are not limited to: • Innovative interaction techniques • Multimodal interaction • Speech interaction • Graphic interaction • Natural language interaction • Interaction in mobile and embedded systems • Interface design and evaluation methodologies • Design and evaluation of innovative interactive systems • User interface prototyping and management systems • Ubiquitous computing • Wearable computers • Pervasive computing • Affective computing • Empirical studies of user behaviour • Empirical studies of programming and software engineering • Computer supported cooperative work • Computer mediated communication • Virtual reality • Mixed and augmented Reality • Intelligent user interfaces • Presence ...