Seeking decision-making performance: Examining the role of E-commerce capability, digital business intensity, and organizational agility

Abstract

Leveraging the IT-enabled organizational capabilities perspective, we develop a moderated mediation model to examine the mechanisms and boundary conditions through which e-commerce capability affects decision-making performance. Using a sample of Chinese agriculture firms, the results validate that e-commerce capability positively influences decision-making performance through organizational agility, and this indirect effect is stronger when digital business intensity is higher. Moreover, digital business intensity moderates the relationship between e-commerce capability and organizational agility. This paper contributes to IS research by examining theoretically and empirically the impact of digitally enabled agility on decision-making performance, emphasizing the role of e-commerce capability and digital business intensity.