‘Mum Added You’ Managing Transnational Aged Care Arrangements Through Family WhatsApp Groups

Abstract

Increasing global migration and (im)mobilities are affecting the provision of aged care in transnational families. Such families rely on digital communication technologies like WhatsApp to manage and maintain aged care obligations across borders. This study investigates the role of WhatsApp family groups in enabling transnational families to manage transnational aged care from a distance. I draw on interviews with three transnational family constellations with members in the United Kingdom and Zimbabwe. The study finds that WhatsApp family groups create a virtual home where Zimbabwean transnational families can plan, organise and deliver care to their ageing parents. However, managing transnational aged care through WhatsApp family groups can also pose problems, especially for migrants pressured to remit. Furthermore, gendered assumptions of care and asymmetrical power relationships entrenched in families are reinforced. The study contributes to the literature on transnational care and new technologies, providing a Zimbabwean perspective on co-presence and mediated aged care practices.