{"title":"Institutionalising the digital transition: The role of digital innovation intermediaries","authors":"Ana Colovic , Annalisa Caloffi , Federica Rossi , Margherita Russo","doi":"10.1016/j.respol.2024.105146","DOIUrl":null,"url":null,"abstract":"<div><div>We examine how digital innovation intermediaries, mandated to support the digital transition as part of digital policy agendas, engage in institutional work to facilitate the adoption and diffusion of digital technologies. Building on neoinstitutional theory and the socio-technical transitions literature, our investigation aims to uncover intermediaries' institutional work on cultural-cognitive, normative, and regulative institutions across three levels of intermediation: organisation-, network- and ecosystem level. Based on a large evidence base related to 18 publicly-funded digital innovation intermediaries in France, including primary and secondary sources, we uncover the various forms of institutional work intermediaries engage in while facilitating the digital transition. We find that intermediaries' institutional work focuses on disrupting symbolic systems, creating relational systems and artefacts, and creating and maintaining routines. Intermediaries carry out different kinds of institutional work at different levels of intermediation. Furthermore, different types of intermediaries focus on distinct levels of intermediation and different institutions. Implications for policy and management are discussed.</div></div>","PeriodicalId":48466,"journal":{"name":"Research Policy","volume":"54 1","pages":"Article 105146"},"PeriodicalIF":7.5000,"publicationDate":"2024-11-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Research Policy","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0048733324001951","RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 0
Abstract
We examine how digital innovation intermediaries, mandated to support the digital transition as part of digital policy agendas, engage in institutional work to facilitate the adoption and diffusion of digital technologies. Building on neoinstitutional theory and the socio-technical transitions literature, our investigation aims to uncover intermediaries' institutional work on cultural-cognitive, normative, and regulative institutions across three levels of intermediation: organisation-, network- and ecosystem level. Based on a large evidence base related to 18 publicly-funded digital innovation intermediaries in France, including primary and secondary sources, we uncover the various forms of institutional work intermediaries engage in while facilitating the digital transition. We find that intermediaries' institutional work focuses on disrupting symbolic systems, creating relational systems and artefacts, and creating and maintaining routines. Intermediaries carry out different kinds of institutional work at different levels of intermediation. Furthermore, different types of intermediaries focus on distinct levels of intermediation and different institutions. Implications for policy and management are discussed.
期刊介绍:
Research Policy (RP) articles explore the interaction between innovation, technology, or research, and economic, social, political, and organizational processes, both empirically and theoretically. All RP papers are expected to provide insights with implications for policy or management.
Research Policy (RP) is a multidisciplinary journal focused on analyzing, understanding, and effectively addressing the challenges posed by innovation, technology, R&D, and science. This includes activities related to knowledge creation, diffusion, acquisition, and exploitation in the form of new or improved products, processes, or services, across economic, policy, management, organizational, and environmental dimensions.