The unravelled role of soft skills in the logistics and supply chain management field

IF 15.6 1区管理学 Q1 BUSINESS

Journal of Innovation & Knowledge Pub Date : 2024-10-01 DOI:10.1016/j.jik.2024.100615

Franca Cantoni , Arcangela Ricciardi , Paolo Gaetano Bisogni , Helmut Zsifkovits

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引用次数: 0

Abstract

The progression of logistics and supply chain management (LSCM) has been significantly influenced by various factors, such as structural changes, increased customer awareness, digitalization, resilience requirements, and a growing emphasis on sustainability. This intricacy emphasizes the need for a comprehensive reevaluation of essential professional competencies. This study aims to provide a thorough and comprehensive examination of the existing academic literature to identify the critical skills that are crucial to the current LSCM environment.

The paper is a systematic analysis based on bibliographic methods. Descriptive, bibliographic coupling, and conceptual analyses will be carried out using two distinct software applications: Biblioshiny for Bibliometrix (employed for descriptive and conceptual analyses) and VOSViewer (utilized for bibliographic coupling). A systematic examination of the clusters derived from bibliographic analyses will then be undertaken to derive more nuanced insights.

The analysis of academic literature indicates that much of the attention in the LSCM field has been directed toward technical proficiencies, quantitative abilities, and operational expertise. The overemphasis on hard skills suggests a potential oversight in recognizing the full spectrum of competencies required for success in the evolving landscape of LSCM. Our research reveals a discernible trend towards emphasizing soft skills, as evidenced by the presence of two out of the four clusters focusing on competencies of this nature.

The practical application of this research involves assisting professionals in creating personalized training plans, aiding logistics associations in developing a broader range of skills in response to significant changes and helping universities in designing specialized courses on soft skills for logistics. The theoretical aspect delves into the intricate relationship between soft skills and technical proficiency in logistics, yielding critical insights into how Human Resources can effectively contribute to enhancing a company's overall value.

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软技能在物流与供应链管理领域的作用揭秘

物流与供应链管理（LSCM）的发展受到各种因素的显著影响，如结构变化、客户意识增强、数字化、复原力要求以及对可持续性的日益重视。这种复杂性强调了对基本专业能力进行全面重新评估的必要性。本研究旨在对现有学术文献进行深入全面的研究，以确定对当前物流与供应链管理环境至关重要的关键技能。将使用两种不同的应用软件进行描述性分析、书目耦合分析和概念分析：Biblioshiny for Bibliometrix（用于描述性和概念性分析）和 VOSViewer（用于书目关联）。对学术文献的分析表明，LSCM 领域的大部分注意力都集中在技术熟练程度、定量能力和操作专业知识上。对硬技能的过度强调表明，在认识到 LSCM 不断发展所需的全方位能力方面可能存在疏忽。本研究的实际应用包括帮助专业人员制定个性化培训计划，帮助物流协会开发更广泛的技能以应对重大变化，以及帮助大学设计物流软技能专业课程。在理论方面，研究人员深入探讨了物流软技能与技术熟练程度之间错综复杂的关系，对人力资源部门如何有效提升公司整体价值提出了重要见解。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Innovation & Knowledge Multiple-

CiteScore

16.10

自引率

12.70%

发文量

118

审稿时长

37 days

期刊介绍： The Journal of Innovation and Knowledge (JIK) explores how innovation drives knowledge creation and vice versa, emphasizing that not all innovation leads to knowledge, but enduring innovation across diverse fields fosters theory and knowledge. JIK invites papers on innovations enhancing or generating knowledge, covering innovation processes, structures, outcomes, and behaviors at various levels. Articles in JIK examine knowledge-related changes promoting innovation for societal best practices. JIK serves as a platform for high-quality studies undergoing double-blind peer review, ensuring global dissemination to scholars, practitioners, and policymakers who recognize innovation and knowledge as economic drivers. It publishes theoretical articles, empirical studies, case studies, reviews, and other content, addressing current trends and emerging topics in innovation and knowledge. The journal welcomes suggestions for special issues and encourages articles to showcase contextual differences and lessons for a broad audience. In essence, JIK is an interdisciplinary journal dedicated to advancing theoretical and practical innovations and knowledge across multiple fields, including Economics, Business and Management, Engineering, Science, and Education.