Exploring amBiDiguity: UI item direction interpretation by Arabic and Hebrew users

IF 5.3 2区计算机科学 Q1 COMPUTER SCIENCE, CYBERNETICS

International Journal of Human-Computer Studies Pub Date : 2024-10-17 DOI:10.1016/j.ijhcs.2024.103383

Yulia Goldenberg, Noam Tractinsky

{"title":"Exploring amBiDiguity: UI item direction interpretation by Arabic and Hebrew users","authors":"Yulia Goldenberg, Noam Tractinsky","doi":"10.1016/j.ijhcs.2024.103383","DOIUrl":null,"url":null,"abstract":"<div><div>Bidirectional user interfaces serve more than half a billion users worldwide. Despite increasing diversity-driven approaches to interface development, bidirectional interfaces still use UI elements inconsistently. In particular, UI items containing ambiguous information that BiDi users might process both from right-to-left and left-to-right pose a challenge to designers. We use the term amBiDiguous to denote such items and suggest that they are susceptible to ineffective use.</div><div>This paper reports on an empirical study with 1705 Arabic and Hebrew users, in which we collected explicit and implicit data about ambiguous UI items in bidirectional interfaces. We explored the directional interpretation of amBiDiguous UI items and investigated the influence of individual, linguistic, and UI design factors on how people perceive them. The findings suggest a complex picture in which various factors affect ambiguous items’ interpretation. While the analysis indicates that preventing all interpretation errors is probably impossible, a large portion of those errors can be addressed by proper design.</div></div>","PeriodicalId":54955,"journal":{"name":"International Journal of Human-Computer Studies","volume":null,"pages":null},"PeriodicalIF":5.3000,"publicationDate":"2024-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Human-Computer Studies","FirstCategoryId":"94","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S1071581924001666","RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"COMPUTER SCIENCE, CYBERNETICS","Score":null,"Total":0}

引用次数: 0

Abstract

Bidirectional user interfaces serve more than half a billion users worldwide. Despite increasing diversity-driven approaches to interface development, bidirectional interfaces still use UI elements inconsistently. In particular, UI items containing ambiguous information that BiDi users might process both from right-to-left and left-to-right pose a challenge to designers. We use the term amBiDiguous to denote such items and suggest that they are susceptible to ineffective use.

This paper reports on an empirical study with 1705 Arabic and Hebrew users, in which we collected explicit and implicit data about ambiguous UI items in bidirectional interfaces. We explored the directional interpretation of amBiDiguous UI items and investigated the influence of individual, linguistic, and UI design factors on how people perceive them. The findings suggest a complex picture in which various factors affect ambiguous items’ interpretation. While the analysis indicates that preventing all interpretation errors is probably impossible, a large portion of those errors can be addressed by proper design.

查看原文本刊更多论文

探索 amBiDiguity：阿拉伯语和希伯来语用户对用户界面项目方向的解释

双向用户界面为全球 5 亿多用户提供服务。尽管越来越多的界面开发方法以多样性为导向，但双向界面使用的用户界面元素仍然不一致。尤其是包含模糊信息的用户界面项目，双向用户可能同时从右向左和从左向右处理这些信息，这给设计者带来了挑战。本文报告了一项对 1705 名阿拉伯语和希伯来语用户进行的实证研究，在这项研究中，我们收集了有关双向界面中模棱两可的用户界面项目的显性和隐性数据。我们探讨了amBiDiguous用户界面项目的方向性解释，并研究了个人、语言和用户界面设计因素对人们如何感知这些项目的影响。研究结果表明，各种因素对模棱两可项目的解释产生了复杂的影响。虽然分析表明，要防止所有的解释错误可能是不可能的，但其中很大一部分错误是可以通过适当的设计来解决的。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

International Journal of Human-Computer Studies 工程技术-计算机：控制论

CiteScore

11.50

自引率

5.60%

发文量

108

审稿时长

3 months

期刊介绍： The International Journal of Human-Computer Studies publishes original research over the whole spectrum of work relevant to the theory and practice of innovative interactive systems. The journal is inherently interdisciplinary, covering research in computing, artificial intelligence, psychology, linguistics, communication, design, engineering, and social organization, which is relevant to the design, analysis, evaluation and application of innovative interactive systems. Papers at the boundaries of these disciplines are especially welcome, as it is our view that interdisciplinary approaches are needed for producing theoretical insights in this complex area and for effective deployment of innovative technologies in concrete user communities. Research areas relevant to the journal include, but are not limited to: • Innovative interaction techniques • Multimodal interaction • Speech interaction • Graphic interaction • Natural language interaction • Interaction in mobile and embedded systems • Interface design and evaluation methodologies • Design and evaluation of innovative interactive systems • User interface prototyping and management systems • Ubiquitous computing • Wearable computers • Pervasive computing • Affective computing • Empirical studies of user behaviour • Empirical studies of programming and software engineering • Computer supported cooperative work • Computer mediated communication • Virtual reality • Mixed and augmented Reality • Intelligent user interfaces • Presence ...