Does performance appraisal fairness alleviate police officers’ organizational silence? -Considering the moderating effect of trust-

Abstract

This study investigated the effect of police officers’ perception of fairness in their performance evaluation on their employee silence, moderated by trust. The perception of fairness is divided into distributive justice and procedural justice and employee silence is divided into acquiescent silence and Defensive silence. Trust, the moderated variable, was divided into supervisor trust and organizational trust. Survey data were collected from police officers in Seoul, and quantitative analysis was conducted on them. Perceptions of fairness in performance evaluations had a negative effect on employee silence. Distributive justice had a strong negative effect on defensive silence, and procedural justice had a strong negative effect on acquiescent silence. The interaction between trust in superiors, organizational trust, and distributive justice and that between organizational trust and procedural justice had negative moderating effects on defensive silence but no moderating effect appeared for acquiescent silence.