{"title":"Smack-talking and tinder swiping: Social creativity and CSR in specialty coffee","authors":"Pamala J. Dillon","doi":"10.1111/basr.12369","DOIUrl":null,"url":null,"abstract":"<p>Prior research reveals member perceptions of Corporate Social Responsibility (CSR) positively influence organizational identification (OID) via self-assessment mechanisms supporting self-enhancement and self-consistency, generally positioning CSR as a positive aspect of organizational identity, highlighting organizational attractiveness, members' value congruence, and other favorable CSR perspectives. Exploring how CSR is used in OID, this qualitative case comparison reveals how negative perceptions of CSR may also contribute positively to OID by identifying specific social creativity tactics used by members. Social aggression along the organizational identity dimension of CSR provides the stimulus for members to revalue the importance of CSR during OID. Using the lenses of social identity theory and organizational identity, interviews with members of four specialty coffee roasting companies were conducted, investigating members' understanding of CSR in the context of organizational identification. Phronetic iterative analysis and cross-case comparison reveal that CSR may be a central or peripheral dimension of organizational identity, influencing OID through both positive and negative perceptions of CSR.</p>","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"129 3","pages":"424-449"},"PeriodicalIF":1.8000,"publicationDate":"2024-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"BUSINESS AND SOCIETY REVIEW","FirstCategoryId":"1085","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1111/basr.12369","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"BUSINESS","Score":null,"Total":0}
引用次数: 0
Abstract
Prior research reveals member perceptions of Corporate Social Responsibility (CSR) positively influence organizational identification (OID) via self-assessment mechanisms supporting self-enhancement and self-consistency, generally positioning CSR as a positive aspect of organizational identity, highlighting organizational attractiveness, members' value congruence, and other favorable CSR perspectives. Exploring how CSR is used in OID, this qualitative case comparison reveals how negative perceptions of CSR may also contribute positively to OID by identifying specific social creativity tactics used by members. Social aggression along the organizational identity dimension of CSR provides the stimulus for members to revalue the importance of CSR during OID. Using the lenses of social identity theory and organizational identity, interviews with members of four specialty coffee roasting companies were conducted, investigating members' understanding of CSR in the context of organizational identification. Phronetic iterative analysis and cross-case comparison reveal that CSR may be a central or peripheral dimension of organizational identity, influencing OID through both positive and negative perceptions of CSR.
先前的研究表明,成员对企业社会责任(CSR)的认知会通过支持自我提升和自我一致性的自我评估机制对组织认同(OID)产生积极影响,通常会将企业社会责任定位为组织认同的一个积极方面,突出组织的吸引力、成员的价值一致性以及其他有利的企业社会责任观点。本定性案例比较探讨了企业社会责任在 OID 中的应用,通过识别组织成员使用的特定社会创造策略,揭示了对企业社会责任的负面看法如何也能对 OID 起积极作用。在企业社会责任的组织认同维度上,社会攻击为成员在 OID 期间重新评估企业社会责任的重要性提供了刺激。通过社会认同理论和组织认同的视角,我们对四家专业咖啡烘焙公司的成员进行了访谈,调查了成员在组织认同背景下对企业社会责任的理解。语法迭代分析和跨案例比较显示,企业社会责任可能是组织认同的核心或边缘维度,通过对企业社会责任的正面和负面看法影响 OID。
期刊介绍:
Business and Society Review addresses a wide range of ethical issues concerning the relationships between business, society, and the public good. Its contents are of vital concern to business people, academics, and others involved in the contemporary debate about the proper role of business in society. The journal publishes papers from all those working in this important area, including researchers and business professionals, members of the legal profession, government administrators and many others.