Methods for Human Reliability Analysis in Dentistry.

IF 1.2 4区医学 Q4 HEALTH CARE SCIENCES & SERVICES

Quality Management in Health Care Pub Date : 2024-10-25 DOI:10.1097/QMH.0000000000000462

Bojan Bijelic, Dragutin Grozdanovic, Miroljub Grozdanovic, Evica Jovanovic

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引用次数: 0

Abstract

Human error (HE) is one of the main causes of accidents in different organizations and industries. Dentistry is a medical branch with a high risk of error since it involves complex manual tasks that must be performed with a high degree of accuracy. To understand the various aspects of HE in dentistry, which is crucial for developing strategies to mitigate its impact on patients' safety, it is necessary to perform a human reliability analysis (HRA). However, there is scarce data on the use of HRA in dentistry. In this paper, we give a brief description of the main phases of HRA with an emphasis on HRA methods that could be used in dentistry. Since HRA methods have been designed for diverse industrial applications, we discuss their possible application in dentistry. Among the discussed methods, the Systematic Human Error Reduction and Prediction Approach (SHERPA) and the Human Error Assessment and Reduction Technique were identified as the best candidates for performing HRA in dentistry. This is of great importance since understanding and addressing HEs is crucial for improving patient safety and the overall quality of dental care.

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牙科人体可靠性分析方法。

人为错误（HE）是不同组织和行业事故的主要原因之一。牙科是一个出错风险很高的医学分支，因为它涉及复杂的手工任务，必须以高度的准确性完成。要了解牙科中高风险的各个方面，这对于制定减轻高风险对患者安全影响的策略至关重要，因此有必要进行人类可靠性分析（HRA）。然而，在牙科中使用 HRA 的数据很少。在本文中，我们将简要介绍人的可靠性分析的主要阶段，重点介绍可用于牙科的人的可靠性分析方法。由于 HRA 方法是为各种工业应用而设计的，因此我们讨论了它们在牙科中的可能应用。在所讨论的方法中，系统性人为失误减少和预测方法（SHERPA）和人为失误评估和减少技术被认为是在牙科中进行人为影响评估的最佳候选方法。这一点非常重要，因为了解和解决人为错误对于提高患者安全和牙科护理的整体质量至关重要。

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来源期刊

Quality Management in Health Care HEALTH CARE SCIENCES & SERVICES-

CiteScore

1.90

自引率

8.30%

发文量

108

期刊介绍： Quality Management in Health Care (QMHC) is a peer-reviewed journal that provides a forum for our readers to explore the theoretical, technical, and strategic elements of health care quality management. The journal''s primary focus is on organizational structure and processes as these affect the quality of care and patient outcomes. In particular, it: -Builds knowledge about the application of statistical tools, control charts, benchmarking, and other devices used in the ongoing monitoring and evaluation of care and of patient outcomes; -Encourages research in and evaluation of the results of various organizational strategies designed to bring about quantifiable improvements in patient outcomes; -Fosters the application of quality management science to patient care processes and clinical decision-making; -Fosters cooperation and communication among health care providers, payers and regulators in their efforts to improve the quality of patient outcomes; -Explores links among the various clinical, technical, administrative, and managerial disciplines involved in patient care, as well as the role and responsibilities of organizational governance in ongoing quality management.