Patient-centered approaches to communicating ear, nose, and throat advancements: Bridging the knowledge gap.

IF 1.1 Q4 PRIMARY HEALTH CARE
Rahul M Salunkhe, Shradha R Salunkhe, Rashmi Prashant, Mayur H Ingale, Motilal C Tayade
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引用次数: 0

Abstract

Background: Effective communication between patients and healthcare providers is essential for optimal care outcomes, particularly in the field of ear, nose, and throat (ENT) medicine. Our study aimed to explore patient-centered communication approaches in the context of ENT advancements to bridge the knowledge gap between healthcare providers and patients.

Methods: A mixed-methods approach was employed, including quantitative surveys, qualitative interviews, and medical record reviews for this cross-sectional observational study. A total of 120 patients and 40 ENT clinicians were included in the study, with data collected over a 1-year period. Demographic characteristics, patient understanding, satisfaction with communication, preferences for receiving information, and themes identified from qualitative interviews were analyzed.

Results: The study revealed high levels of patient understanding and satisfaction with communication from ENT providers. Verbal communication was the most preferred method for receiving information, followed by written materials and online resources. Qualitative interviews identified themes emphasizing the importance of clear communication, desire for shared decision-making, and the need for accessible information. The survey among 40 ENT practitioners reveals that 25% utilize multimedia platforms frequently, 50% occasionally, 20% rarely, and 5% never.

Conclusion: In conclusion, the findings of this study highlight the importance of patient-centered communication in enhancing patient understanding, satisfaction, and engagement in ENT healthcare speciality. By prioritizing clear communication, shared decision-making, and accessible information, healthcare providers can influence patients to play an active role in their care and improve healthcare outcomes.

以患者为中心的耳鼻喉先进技术交流方法:缩小知识差距。
背景:患者与医疗服务提供者之间的有效沟通对于获得最佳治疗效果至关重要,尤其是在耳鼻喉科领域。我们的研究旨在探讨在耳鼻喉科医学进步的背景下以患者为中心的沟通方法,以弥补医疗服务提供者与患者之间的知识差距:这项横断面观察研究采用了混合方法,包括定量调查、定性访谈和病历回顾。共有 120 名患者和 40 名耳鼻喉科临床医生参与了这项研究,数据收集期为 1 年。研究分析了人口统计学特征、患者的理解程度、对沟通的满意度、接受信息的偏好以及定性访谈中发现的主题:研究显示,患者对耳鼻喉科医生的沟通理解度和满意度都很高。口头交流是患者最喜欢的信息接收方式,其次是书面材料和在线资源。定性访谈确定的主题强调了清晰沟通的重要性、共同决策的愿望以及获取信息的需求。对 40 名耳鼻喉科从业人员的调查显示,25% 的人经常使用多媒体平台,50% 的人偶尔使用,20% 的人很少使用,5% 的人从不使用:总之,这项研究的结果强调了以患者为中心的沟通对于增强患者对耳鼻喉科医疗保健专业的理解、满意度和参与度的重要性。通过优先考虑清晰的沟通、共同决策和可获取的信息,医疗服务提供者可以影响患者在其护理中发挥积极作用,并改善医疗效果。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
自引率
7.10%
发文量
884
审稿时长
40 weeks
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