Interpersonal distance affects advisors’ responses to feedback on their advice: Evidence from event-related potentials

Abstract

Advisors typically receive two types of feedback: whether their advice is accepted and benefits the advisee. However, the effect of interpersonal distance on advisors' feedback responses remains unexplored. Therefore, to examine this association, we used an advice-giving task in which participants acted as advisors to either friends or strangers through event-related potentials (ERP). Participants received feedback reflecting whether their advice was accepted or rejected and the advisee’s outcome (gains or losses). Participants’ electroencephalograms were recorded when receiving feedback. Results revealed that rejections from friends elicited stronger feedback-related negativity (FRN) than acceptances from friends. Furthermore, acceptances from friends triggered larger late positive components (LPCs) than rejections from friends. No such effects were observed when the advisee was a stranger. Moreover, a stronger FRN was observed for losses than gains when strangers accepted the advice; however, this difference was not observed when strangers rejected the advice. In addition, friends’ gains elicited a larger P300 than losses, regardless of whether friends accepted the advice; however, for strangers, this P300 difference was observed only when the advice was accepted. When strangers accepted the advice, gains elicited larger LPCs than losses; however, this difference was not observed when strangers rejected the advice. These results revealed that the interpersonal distance between people affected how they responded to feedback on advice. This was demonstrated by the neural responses related to expectations, motivational significance, and emotional arousal. It also suggests that the psychological processes by which interpersonal distance influences feedback processing change over the stages.