Innovation in Crisis. The role of leadership and dynamic capabilities for a more innovative hospitality industry

IF 9.9 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

International Journal of Hospitality Management Pub Date : 2024-10-14 DOI:10.1016/j.ijhm.2024.103946

Anna M. Burton , Astrid Dickinger

引用次数: 0

Abstract

This paper investigates the relationship between leadership and dynamic capabilities as drivers of innovation in the hospitality industry. Utilizing data from hospitality executives, we examine how different leadership styles impact the formation of dynamic capabilities and service innovations during unprecedented crises. This research expands extant literature by showcasing how different leadership styles impact different dynamic capabilities and in turn, innovation. We identify that innovative hospitality firms differ from non-innovative firms in their level of dynamic capability development and regarding the extent to which different leadership styles impact dynamic capabilities. The findings suggest practical implications for hospitality businesses and provide insights that can benefit policymakers in their design of a more resilient industry.

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危机中的创新。领导力和动态能力对提高酒店业创新能力的作用

本文研究了作为酒店业创新驱动力的领导力与动态能力之间的关系。利用酒店业高管的数据，我们研究了在前所未有的危机中，不同的领导风格是如何影响动态能力的形成和服务创新的。这项研究通过展示不同的领导风格如何影响不同的动态能力，进而影响创新，拓展了现有文献。我们发现，创新型酒店企业与非创新型企业在动态能力发展水平以及不同领导风格对动态能力的影响程度方面存在差异。研究结果对酒店业企业具有实际意义，并为政策制定者提供了有益的见解，有助于他们设计更具弹性的行业。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Hospitality Management HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

21.20

自引率

9.40%

发文量

218

审稿时长

85 days

期刊介绍： The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation. In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field. The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.