Why does family motivation occur and matter? Evidence from hotel and cruise ship employees

IF 9.9 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

International Journal of Hospitality Management Pub Date : 2024-10-01 DOI:10.1016/j.ijhm.2024.103933

Meizhen Lin , Yue Li , Xiangli Fan , Yingfang Wang

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引用次数: 0

Abstract

Supporting one’s family can be a powerful motivator for employees to work hard. However, very few research has been done and has explored the reasons why family motivation matters and how it occurs. Drawing on prosocial motivation theory and action identification theory, we propose that family motivation positively influences employee resilience, particularly when intrinsic motivation and challenge stressors are low. Additionally, perceived organizational support for families enhances family motivation, which in turn bolsters employee resilience. We have collected data from hotel and cruise ship employees to test these hypotheses. Our findings suggest that family motivation significantly strengthens employee resilience, especially in the absence of intrinsic motivation and challenge stressors. Furthermore, perceived organizational family support plays a crucial role in fostering family motivation, which mediates its positive impact on employee resilience. Based on these insights, we recommend that hotel and cruise ship companies cultivate resilient employees by reinforcing family motivation and implementing family-friendly practices.

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为什么会出现家庭激励？来自酒店和游轮员工的证据

对家庭的支持可以成为员工努力工作的强大动力。然而，很少有研究探讨家庭激励为何重要以及如何产生家庭激励。借鉴亲社会动机理论和行动认同理论，我们提出，家庭动机会对员工的抗压能力产生积极影响，尤其是在内在动机和挑战压力较低的情况下。此外，感知到的组织对家庭的支持也会提高家庭激励，进而增强员工的复原力。我们收集了酒店和游轮员工的数据来验证这些假设。我们的研究结果表明，家庭激励能显著增强员工的抗压能力，尤其是在缺乏内在动力和挑战压力的情况下。此外，感知到的组织家庭支持在促进家庭激励方面起着至关重要的作用，而家庭激励则是家庭激励对员工复原力产生积极影响的中介。基于这些见解，我们建议酒店和游轮公司通过加强家庭激励和实施家庭友好实践来培养员工的抗逆力。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Hospitality Management HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

21.20

自引率

9.40%

发文量

218

审稿时长

85 days

期刊介绍： The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation. In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field. The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.