Feelings and Physics: Emotional, Psychological, and Other Soft Human Requirements, by Model-Based Systems Engineering

IF 1 4区 工程技术 Q4 INSTRUMENTS & INSTRUMENTATION
Insight Pub Date : 2024-10-08 DOI:10.1002/inst.12507
William D. Schindel
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引用次数: 0

Abstract

Traditionally, engineering encourages requirements statements that are objective, testable, quantitative, atomic descriptions of system technical behavior. But what about “soft” requirements? When products deliver psychologically or emotionally based human experiences, subjective descriptions may frustrate engineers. This challenge is important for products appealing to senses of style, enjoyment, fulfillment, stimulation, power, safety, awareness, comfort, or similar emotional or psychological factors. Automobiles, buildings, consumer products, packaging, graphic user interfaces, airline passenger compartments and flight decks, and hospital equipment provide typical examples. This paper shows how model-based systems engineering helps solve three related problems: (1) integrating models of “soft” human experience with hard technical product requirements, (2) describing how to score traditional “hard” technology products in terms of “fuzzier” business and competitive marketplace issues, and (3) coordinating marketing communication and promotion with the design process. The resulting framework integrates the diverse perspectives of engineers, stylists, industrial designers, human factors experts, and marketing professionals.

情感与物理:基于模型的系统工程:情感、心理和其他人类软需求
传统上,工程设计鼓励对系统技术行为进行客观、可测试、定量、原子化描述的需求陈述。但 "软 "需求呢?当产品提供基于心理或情感的人类体验时,主观描述可能会让工程师感到沮丧。对于追求时尚、享受、满足、刺激、力量、安全、意识、舒适或类似情感或心理因素的产品来说,这一挑战非常重要。汽车、建筑、消费品、包装、图形用户界面、航空客舱和飞行甲板以及医院设备就是典型的例子。本文展示了基于模型的系统工程如何帮助解决三个相关问题:(1) 将 "软 "人类体验模型与硬技术产品要求相结合;(2) 从 "更模糊 "的商业和市场竞争问题出发,描述如何为传统的 "硬 "技术产品评分;(3) 协调市场宣传和推广与设计过程。由此产生的框架整合了工程师、造型师、工业设计师、人为因素专家和营销专家的不同观点。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Insight
Insight 工程技术-材料科学:表征与测试
CiteScore
1.50
自引率
9.10%
发文量
0
审稿时长
2.8 months
期刊介绍: Official Journal of The British Institute of Non-Destructive Testing - includes original research and devlopment papers, technical and scientific reviews and case studies in the fields of NDT and CM.
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