Proposed framework for medication delivery system in the Jordanian public health sector.

IF 4.3 3区 材料科学 Q1 ENGINEERING, ELECTRICAL & ELECTRONIC
Ayah Elshebli, Ghaleb Sweis, Ahmad Sharaf, Ghaith Al Jaghbeer
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引用次数: 0

Abstract

Background: In Jordan, the confluence of traffic congestion and overcrowding in public hospitals poses a significant challenge for patients to collect their medications timely. This challenge was further intensified during the COVID-19 pandemic. Recognizing this issue, the Ministry of Health (MOH) and Electronic Health Solutions (EHS) intend to establish a Medication Delivery System (MDS), designed to provide patients with home delivery of medications and ensure proper treatment. This paper outlines a comprehensive framework to guide requirements engineers in devising an effective MDS framework, with a focus on expediting the development and testing processes and mitigating the risks associated with constructing such a system.

Method: The proposed methodology entails a robust, structured approach to requirements development for an MDS that integrates an electronic health record system, billing system, pharmacy application, the patient-oriented My Hakeem app, and a delivery tracking system. The requirements elicitation and analysis processes were undertaken by a multidisciplinary committee from MOH and EHS teams, ensuring a diverse understanding of stakeholder needs and expectations. The requirement specifications were meticulously documented via a data dictionary, unified modeling language (UML), and context diagrams. The quality and accuracy of the requirements were verified through an extensive validation process, involving thorough review by various EHS teams and the MOH committee.

Results: The MDS was implemented across numerous MOH facilities within a timeline that was a third of the original projection, leveraging the same level of resources and expertise. Post the requirements development phase, there were no changes requested by any stakeholders, indicating a high level of requirement accuracy and satisfaction.

Conclusion: The study illustrates that our proposed methodology significantly results in a comprehensive, well-documented, and validated set of requirements, which streamlines the development and testing phases of the project and effectively eliminates requirement errors at an early stage of the requirements development process.

约旦公共卫生部门药物提供系统的拟议框架。
背景:在约旦,交通拥堵和公立医院人满为患对患者及时取药构成了巨大挑战。在 COVID-19 大流行期间,这一挑战进一步加剧。认识到这一问题后,卫生部(MOH)和电子健康解决方案(EHS)打算建立一个药物交付系统(MDS),旨在为患者提供上门送药服务,并确保适当的治疗。本文概述了一个综合框架,用于指导需求工程师设计有效的 MDS 框架,重点是加快开发和测试过程,降低与构建此类系统相关的风险:方法:所提出的方法包括一种稳健、结构化的需求开发方法,用于集成电子健康记录系统、计费系统、药房应用程序、面向患者的 "我的 Hakeem "应用程序和交付跟踪系统的 MDS。需求征询和分析过程由卫生部和环境与健康服务部团队的多学科委员会负责,以确保对利益相关者的需求和期望有多方面的了解。需求规格通过数据字典、统一建模语言(UML)和上下文图进行了详细记录。需求的质量和准确性通过广泛的验证过程进行了核实,其中包括各 EHS 团队和卫生部委员会的全面审查:结果:利用相同水平的资源和专业知识,在卫生部众多设施中实施了 MDS,实施时间仅为最初预计的三分之一。在需求开发阶段结束后,没有任何利益相关者提出修改要求,这表明需求的准确性和满意度都很高:这项研究表明,我们提出的方法能显著产生一套全面、有据可查且经过验证的需求,从而简化项目的开发和测试阶段,并在需求开发流程的早期阶段有效消除需求错误。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
7.20
自引率
4.30%
发文量
567
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