Exploring Factors Influencing Orthopedic Patients' Willingness to Recommend a Hospital: Insights From a Cross-Sectional Survey.

IF 1.6 Q3 HEALTH CARE SCIENCES & SERVICES

Journal of Patient Experience Pub Date : 2024-10-07 eCollection Date: 2024-01-01 DOI:10.1177/23743735241282706

Merav Ben Natan, David Maman, Milana Avramov, Galina Shamilov, Yaron Berkovich

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Abstract

Patient satisfaction and the willingness to recommend a hospital are critical for healthcare quality improvement. This study focuses on orthopedic patients, recognizing their unique healthcare experiences. We aimed to explore factors influencing orthopedic patients' willingness to recommend the hospital, considering various demographic and clinical variables. A cross-sectional survey of 200 orthopedic patients hospitalized between July and December 2023 in north-central Israel was conducted. Results revealed a positive association between age and willingness to recommend (odds ratio [OR] = 2.44), while emergency department stay length showed a negative association (OR = 0.58). Satisfaction with hospital care positively influenced the willingness to recommend (OR = 1.96). Gender, comorbidities, and hospital stay length did not significantly impact willingness to recommend. The study highlights the role of satisfaction and the impact of extended emergency department stays, emphasizing the need for nuanced strategies to optimize orthopedic patient experiences. Valuable insights are offered for healthcare providers and policymakers.

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探讨影响骨科患者推荐医院意愿的因素：一项横断面调查的启示。

患者的满意度和推荐医院的意愿对于提高医疗质量至关重要。考虑到骨科患者独特的医疗经历，本研究将重点放在骨科患者身上。考虑到各种人口统计学和临床变量，我们旨在探讨影响骨科患者推荐医院意愿的因素。我们对 2023 年 7 月至 12 月期间在以色列中北部住院的 200 名骨科患者进行了横断面调查。结果显示，年龄与推荐意愿之间存在正相关（赔率 [OR] = 2.44），而急诊科住院时间与推荐意愿之间存在负相关（赔率 = 0.58）。对医院护理的满意度对推荐意愿有积极影响（OR = 1.96）。性别、合并症和住院时间对推荐意愿没有显著影响。该研究强调了满意度的作用和急诊科住院时间延长的影响，强调需要采取细致入微的策略来优化骨科患者的就医体验。该研究为医疗服务提供者和政策制定者提供了宝贵的见解。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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