Understanding the impact of witnessed workplace mistreatment: A meta-analysis of observer deontic reactions and employee outcomes.

IF 9.4 1区心理学 Q1 MANAGEMENT

Journal of Applied Psychology Pub Date : 2024-09-26 DOI:10.1037/apl0001239

Zhanna Lyubykh,Rui Zhong,The Ton Vuong,Sandra L Robinson,M Sandy Hershcovis

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Abstract

This meta-analysis aims to understand the impact of witnessed workplace mistreatment. Bringing together two streams of research, it examines (a) the boundary conditions of observer reactions that reflect a principled moral disapproval of violations of interpersonal justice (i.e., deontic reactions) and (b) the extent to which witnessed mistreatment explains incremental variance in a range of employee outcomes beyond the effects of experienced mistreatment. The results demonstrate that observer psychological and behavioral deontic reactions are not straightforward. For example, while observers have negative reactions toward perpetrators, they fail to intervene and have mixed reactions toward targets. Findings from a series of moderator analyses illuminate the role of perpetrator rank, mistreatment severity, and study context in explaining these disparate observer deontic reactions. Further, although experienced mistreatment explains more variance in most employee outcomes than witnessed mistreatment, witnessed mistreatment still has a unique and sizable contribution. The implications of these findings and future directions for research on witnessed mistreatment are discussed. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

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了解目睹工作场所虐待的影响：对观察者行为反应和员工结果的荟萃分析。

本荟萃分析旨在了解目睹的工作场所虐待行为的影响。它汇集了两方面的研究，考察了（a）观察者反应的边界条件，这些反应反映了对违反人际公正的原则性道德不认可（即道义反应）；以及（b）在经历虐待的影响之外，目睹虐待在多大程度上解释了一系列员工结果的增量差异。研究结果表明，观察者的心理和行为倾向性反应并非直截了当。例如，虽然观察者对施虐者有负面反应，但他们没有进行干预，对施虐对象的反应也不尽相同。一系列调节分析的结果阐明了施虐者等级、虐待严重程度和研究背景在解释这些不同的观察者意愿反应中所起的作用。此外，尽管经历过的虐待比目睹过的虐待更能解释大多数员工结果的差异，但目睹过的虐待仍有其独特而可观的贡献。本文讨论了这些研究结果的意义以及有关目睹虐待的未来研究方向。(PsycInfo Database Record (c) 2024 APA，保留所有权利）。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Applied Psychology Multiple-

CiteScore

17.60

自引率

6.10%

发文量

175

期刊介绍： The Journal of Applied Psychology® focuses on publishing original investigations that contribute new knowledge and understanding to fields of applied psychology (excluding clinical and applied experimental or human factors, which are better suited for other APA journals). The journal primarily considers empirical and theoretical investigations that enhance understanding of cognitive, motivational, affective, and behavioral psychological phenomena in work and organizational settings. These phenomena can occur at individual, group, organizational, or cultural levels, and in various work settings such as business, education, training, health, service, government, or military institutions. The journal welcomes submissions from both public and private sector organizations, for-profit or nonprofit. It publishes several types of articles, including: 1.Rigorously conducted empirical investigations that expand conceptual understanding (original investigations or meta-analyses). 2.Theory development articles and integrative conceptual reviews that synthesize literature and generate new theories on psychological phenomena to stimulate novel research. 3.Rigorously conducted qualitative research on phenomena that are challenging to capture with quantitative methods or require inductive theory building.