Evaluating the feasibility and effectiveness of an LGBTQ+ cultural humility training for community mental health providers

Abstract

Background

LGBTQIA+ patients face significant physical and mental health disparities, and providers often lack the training and knowledge to meet their needs.

Purpose

The purpose of this quality improvement project was to evaluate the feasibility and effectiveness of an LGBTQIA+ cultural humility training program.

Methods

Using a pre-posttest design, 20 community mental health center employees completed surveys on knowledge, attitudes, and skills related to working with LGBTQIA+ patients before and after completion of an interactive online training module.

Results

Results showed statistically significant improvement in clinical preparedness.

Discussion

Further research is needed to determine the impact of improved provider knowledge and skills on patient outcomes.