ChatGPT in the public eye: Ethical principles and generative concerns in social media discussions

IF 4.5 1区文学 Q1 COMMUNICATION

New Media & Society Pub Date : 2024-09-23 DOI:10.1177/14614448241279034

Maayan Cohen, Michael Khavkin, Danielle Movsowitz Davidow, Eran Toch

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Abstract

With ChatGPT’s rapid adoption, concerns regarding generative artificial intelligence (AI) have shifted from theoretical to practical. Drawing upon the “algorithmic imaginary” framework from critical algorithm studies and the anthropological concept of “ordinary ethics,” we analyzed Twitter discourse during ChatGPT’s initial deployment, examining 368,359 tweets. Our analysis identified five topics reflecting functional and critical aspects of ChatGPT. We specifically point to two topics with a critical perspective: “Ethics” and “Concerns.” The first aligns with scholarly discussions in AI ethics on fairness and transparency, while the second focuses on ChatGPT’s generative capabilities. This highlights an emerging trend: While the academic discussion on AI ethics has gained popularity, especially in scrutinizing ChatGPT, the conversation is now expanding to more nuanced ethical deliberations. We analyzed the posts’ engagement and sentiment over time, demonstrating the AI ethics community’s influence in addressing the potential and harms of generative AI systems.

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公众眼中的 ChatGPT：社交媒体讨论中的伦理原则和生成问题

随着 ChatGPT 的迅速普及，人们对生成式人工智能（AI）的关注已从理论转向实践。借鉴批判性算法研究中的 "算法想象 "框架和人类学中的 "普通伦理 "概念，我们分析了 ChatGPT 初期部署期间的 Twitter 话题，研究了 368,359 条推文。我们的分析确定了五个反映 ChatGPT 功能和关键方面的话题。我们特别指出了两个具有批判性视角的话题："伦理 "和 "关注"。第一个话题与人工智能伦理中关于公平性和透明度的学术讨论相一致，第二个话题则关注 ChatGPT 的生成能力。这凸显了一种新兴趋势：虽然有关人工智能伦理的学术讨论，尤其是对 ChatGPT 的仔细研究已经深入人心，但对话现在正扩展到更细致入微的伦理讨论。我们分析了随着时间推移帖子的参与度和情感，显示了人工智能伦理社区在解决生成式人工智能系统的潜力和危害方面的影响力。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

New Media & Society COMMUNICATION-

CiteScore

12.70

自引率

8.00%

发文量

274

期刊介绍： New Media & Society engages in critical discussions of the key issues arising from the scale and speed of new media development, drawing on a wide range of disciplinary perspectives and on both theoretical and empirical research. The journal includes contributions on: -the individual and the social, the cultural and the political dimensions of new media -the global and local dimensions of the relationship between media and social change -contemporary as well as historical developments -the implications and impacts of, as well as the determinants and obstacles to, media change the relationship between theory, policy and practice.