Implementation and improvement of Integrated Management Systems: recommendations for their adaptation to the ISO High-Level structure

IF 6.1 Q2 ENGINEERING, ENVIRONMENTAL
Fernanda Ellen Francisco , Ana Carolina Ferreira Costa , Paulo Alexandre Costa Araújo Sampaio , Pedro Domingues , Otávio José de Oliveira
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引用次数: 0

Abstract

In the face of the high competitiveness in the marketplace, many companies have sought ways to differentiate themselves from others by improving the quality of their products and services, reducing the environmental impact, and ensuring employee safety. In this context, many companies implemented some management systems such as ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health and Safety Management) to improve their performance. The International Organization for Standardization (ISO) created in 2012 a high-level structure (Annex SL) that serves as the basis for the development and integration of these Certifiable Management systems (CMSs), making them more compatible and effective. However, many companies do not have sufficient expertise about the latest versions of ISO 9001 and ISO 14001 and about the publication of ISO 45001 based on the structure proposed by Annex SL, bringing difficulties for their Integrated Management Systems (IMS). The objective of this work is to propose recommendations that direct companies to adapt their IMSs to the modifications arising from Annex SL. To develop this study, four case studies were made in Brazilian industrial companies with the following data collection instruments (semi-structured interviews, on-site observation, and document analysis). Our case studies were carried out in large companies because these types of organizations generally have more than two management systems implemented, and our article focuses on systems integration. In addition, these companies develop several interesting solutions that can serve as benchmarking for small and medium-sized companies. With this study it was possible to develop guidelines related to greater emphasis on the analysis of the organizational context; the importance of promoting a culture of integration; the need for leadership responsible for the integration of CMSs, etc. The main scientific contribution of this work was to deepen and update the theory about certifiable management systems and IMS according to the results obtained from empirical studies. The main applied contribution of this study is to generate a competitive advantage for the company over its competitors by providing leaders with management solutions that make it possible to implement or improve IMS based on the modifications resulting from Annex SL.

综合管理系统的实施和改进:根据国际标准化组织(ISO)高层结构对其进行调整的建议
面对激烈的市场竞争,许多公司都在想方设法通过提高产品和服务质量、减少对环境的影响以及确保员工安全来与其他公司区分开来。在这种情况下,许多公司实施了一些管理体系,如 ISO 9001(质量管理)、ISO 14001(环境管理)和 ISO 45001(职业健康与安全管理),以提高其绩效。国际标准化组织(ISO)于 2012 年创建了一个高级结构(附件 SL),作为开发和整合这些可认证管理体系(CMS)的基础,使其更具兼容性和有效性。然而,许多公司对 ISO 9001 和 ISO 14001 的最新版本以及基于附件 SL 所建议结构的 ISO 45001 的发布缺乏足够的专业知识,这给他们的综合管理系统(IMS)带来了困难。这项工作的目的是提出建议,指导企业根据附件 SL 的修改调整其 IMS。为了开展这项研究,我们通过以下数据收集工具(半结构式访谈、现场观察和文件分析)对巴西的工业企业进行了四项案例研究。我们的案例研究是在大公司中进行的,因为这些类型的组织一般都实施了两个以上的管理系统,而我们的文章侧重于系统集成。此外,这些公司开发了一些有趣的解决方案,可以作为中小型公司的基准。通过这项研究,我们有可能制定出一些指导方针,涉及更加重视对组织环境的分析、促进整合文化的重要性、负责整合内容管理系统的领导层的必要性等。这项工作在科学方面的主要贡献是,根据实证研究的结果,深化和更新了关于可认证管理系统和综合管理系统的理论。本研究在应用方面的主要贡献是,通过向领导者提供管理解决方案,使其有可能根据附件 SL 的修改意见实施或改进 IMS,从而为公司创造超越竞争对手的竞争优势。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Cleaner Environmental Systems
Cleaner Environmental Systems Environmental Science-Environmental Science (miscellaneous)
CiteScore
7.80
自引率
0.00%
发文量
32
审稿时长
52 days
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