Service robots in my workplace: effects of employee-service robot co-work experiences on psychological empowerment

IF 11.9 1区管理学 Q1 BUSINESS

Journal of Hospitality Marketing & Management Pub Date : 2024-09-17 DOI:10.1080/19368623.2024.2402488

Xin Liu, Lu Zhang, Tengteng Zhu

引用次数: 0

Abstract

With increased application of service robots in the hospitality industry, many employees nowadays are required to work with service robots. Existing studies mainly focused on the impact of service ...

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我工作场所中的服务机器人：员工服务机器人合作体验对心理授权的影响

随着服务机器人在酒店业的应用日益广泛，如今许多员工都需要与服务机器人一起工作。现有的研究主要集中在服务机器人对酒店业的影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Hospitality Marketing & Management Multiple-

CiteScore

20.90

自引率

6.40%

发文量

期刊介绍： The Journal of Hospitality Marketing & Management serves as a peer-reviewed platform dedicated to advancing understanding, practice, and education in hospitality marketing and management. It strives to foster the development of knowledge and theory by promoting new ideas, models, approaches, and paradigms. Embracing a multifaceted approach that spans administrative disciplines, liberal arts, and social sciences, the journal disseminates knowledge through high-quality, peer-reviewed research papers, reports, and book reviews. It stands as a unique forum for the community of students, academics, and practitioners who share a common interest and commitment to the field of hospitality marketing and management.