Exploring Opportunities for Artificial Intelligence in Organization Development

IF 4.6 3区管理学 Q1 MANAGEMENT

Human Resource Development Review Pub Date : 2024-08-22 DOI:10.1177/15344843241273231

Sunyoung Park, Dae Seok Chai, Jennifer J. Park, Jihye Oh

引用次数: 0

Abstract

The purpose of this research was to examine the utilization of artificial intelligence (AI) in organization development (OD) through a comprehensive review of existing literature. We also propose potential avenues for future research on AI in OD. We conducted a systematic literature review of 68 studies on AI in OD based on Cummings and Worley’s four OD categories (i.e., human process, human resource, strategic change, and technostructural interventions). We first summarized and analyzed key information about how AI is implemented in OD contexts, and then examined the underlying theories or theoretical frameworks utilized in OD studies focusing on AI. We examined the application of AI in OD, potential ethical concerns, and recommendations for future research and practice using AI in OD. The paper concludes with discussion and implications for research and practice.

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探索人工智能在组织发展中的机遇

本研究旨在通过对现有文献的全面回顾，研究人工智能（AI）在组织发展（OD）中的应用。我们还提出了未来研究人工智能在组织发展中的潜在途径。我们根据 Cummings 和 Worley 的四个组织发展类别（即人力流程、人力资源、战略变革和技术结构干预），对 68 篇关于人工智能在组织发展中的应用的研究进行了系统的文献综述。我们首先总结并分析了有关如何在组织发展背景下实施人工智能的关键信息，然后研究了以人工智能为重点的组织发展研究中所使用的基础理论或理论框架。我们研究了人工智能在组织发展中的应用、潜在的伦理问题以及对未来在组织发展中使用人工智能的研究和实践的建议。最后，本文对研究和实践进行了讨论并提出了建议。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Human Resource Development Review MANAGEMENT-

CiteScore

9.60

自引率

17.20%

发文量

期刊介绍： As described elsewhere, Human Resource Development Review is a theory development journal for scholars of human resource development and related disciplines. Human Resource Development Review publishes articles that make theoretical contributions on theory development, foundations of HRD, theory building methods, and integrative reviews of the relevant literature. Papers whose central focus is empirical findings, including empirical method and design are not considered for publication in Human Resource Development Review. This journal encourages submissions that provide new theoretical insights to advance our understanding of human resource development and related disciplines. Such papers may include syntheses of existing bodies of theory, new substantive theories, exploratory conceptual models, taxonomies and typology developed as foundations for theory, treatises in formal theory construction, papers on the history of theory, critique of theory that includes alternative research propositions, metatheory, and integrative literature reviews with strong theoretical implications. Papers addressing foundations of HRD might address philosophies of HRD, historical foundations, definitions of the field, conceptual organization of the field, and ethical foundations. Human Resource Development Review takes a multi-paradigm view of theory building so submissions from different paradigms are encouraged.