Innovative culture, innovative behaviour, social capital and performance of small and medium ICT enterprises in Lagos, Nigeria

IF 2 4区管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE

Information Development Pub Date : 2024-08-22 DOI:10.1177/02666669241266819

Stanley Ejike Ibeku, Williams Ezinwa Nwagwu

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Abstract

This study examined the influence of innovative culture, innovative behavior, and social capital on the performance of Small and Medium-sized Information and Communication Technology Enterprises (SMICTEs) in Lagos, Nigeria. It also explored how innovative culture and social capital affect innovative behavior. Guided by Social Exchange and Social Capital theories, the study utilized a descriptive sample survey research design. The study was conducted at Otigba and Saka Tinubu Computer Villages in Lagos, using a sample of 360 business owners or representatives. Data was collected using a pretested and validated questionnaire covering innovative culture, social capital, innovative behavior, performance, and demographic characteristics. Analysis involved Confirmatory Factor Analysis, and Structural Equation Modelling, with decisions made at a 0.05 significance level. Respondents included owners (67.4%), supervisors (13.6%), managers (12.6%), and other staff (6.8%). Most were male (78.2%), aged 21–40 (71.4%). A majority (95.8%) could generate new ideas, 83.8% explored novel methods, and 91.4% shared innovations internally. Trust among SMEs was low (43.4%), but mutual support was valued (60.4%). Innovative culture positively impacted performance (β = 0.299) and predicted innovative behavior (β = 0.315), while social capital also predicted innovative behavior (β = 0.191). Social capital and innovative behavior did not significantly predict performance. There should be collaboration between Nigeria's NITDA and ICT SMEs to foster innovation through continuous learning, mentorship programs, networking mechanisms, and technology hubs.

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尼日利亚拉各斯中小型信息和通信技术企业的创新文化、创新行为、社会资本和绩效

本研究探讨了创新文化、创新行为和社会资本对尼日利亚拉各斯中小型信息和通信技术企业（SMICTEs）绩效的影响。研究还探讨了创新文化和社会资本如何影响创新行为。本研究以社会交换和社会资本理论为指导，采用了描述性抽样调查研究设计。研究在拉各斯的 Otigba 和 Saka Tinubu 计算机村进行，以 360 名企业主或代表为样本。数据收集采用了一份经过预先测试和验证的调查问卷，内容包括创新文化、社会资本、创新行为、绩效和人口特征。分析包括确证因子分析和结构方程模型，显著性水平为 0.05。受访者包括业主（67.4%）、主管（13.6%）、经理（12.6%）和其他员工（6.8%）。大多数受访者为男性（78.2%），年龄在 21-40 岁之间（71.4%）。大多数人（95.8%）能够产生新想法，83.8%的人探索新方法，91.4%的人在内部分享创新成果。中小企业之间的信任度较低（43.4%），但相互支持得到重视（60.4%）。创新文化对绩效有积极影响（β = 0.299），并预测创新行为（β = 0.315），而社会资本也预测创新行为（β = 0.191）。社会资本和创新行为对绩效的预测作用不大。尼日利亚国家信息和通信技术发展局与信息和通信技术中小型企业之间应开展合作，通过持续学习、导师计划、网络机制和技术中心来促进创新。

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来源期刊

Information Development INFORMATION SCIENCE & LIBRARY SCIENCE-

CiteScore

5.10

自引率

5.30%

发文量

期刊介绍： Information Development is a peer-reviewed journal that aims to provide authoritative coverage of current developments in the provision, management and use of information throughout the world, with particular emphasis on the information needs and problems of developing countries. It deals with both the development of information systems, services and skills, and the role of information in personal and national development.