{"title":"Pastoral control in remote work","authors":"Rebecca Downes, Urs Daellenbach, Noelle Donnelly","doi":"10.1016/j.scaman.2024.101366","DOIUrl":null,"url":null,"abstract":"<div><p>Remote work presents managers with new and significant challenges. Work that occurs at distance limits managers’ abilities to observe staff behavior, raising concerns that managers may miss unspoken cues that indicate potential problems. Furthermore, in remote work contexts where observable behaviors and defined outcomes are elusive, and discretionary effort is essential, traditional behavior- and output-based controls may be insufficient. Drawing on Ouchi’s (1980) theorizing of social control mechanisms and Foucault’s (1982) notion of pastoral power, this research finds that when faced with limited observation, managers of remote teams engage <em>pastoral control</em> mechanisms to compensate for the lack of employee behavior oversight and to mitigate the risk of missing important cues. Practical, theoretical and ethical implications are discussed.</p></div>","PeriodicalId":47759,"journal":{"name":"Scandinavian Journal of Management","volume":null,"pages":null},"PeriodicalIF":2.0000,"publicationDate":"2024-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0956522124000472/pdfft?md5=db8e55efb42697d4535b9a3510a8a74d&pid=1-s2.0-S0956522124000472-main.pdf","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Scandinavian Journal of Management","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0956522124000472","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 0
Abstract
Remote work presents managers with new and significant challenges. Work that occurs at distance limits managers’ abilities to observe staff behavior, raising concerns that managers may miss unspoken cues that indicate potential problems. Furthermore, in remote work contexts where observable behaviors and defined outcomes are elusive, and discretionary effort is essential, traditional behavior- and output-based controls may be insufficient. Drawing on Ouchi’s (1980) theorizing of social control mechanisms and Foucault’s (1982) notion of pastoral power, this research finds that when faced with limited observation, managers of remote teams engage pastoral control mechanisms to compensate for the lack of employee behavior oversight and to mitigate the risk of missing important cues. Practical, theoretical and ethical implications are discussed.
期刊介绍：
The Scandinavian Journal of Management (SJM) provides an international forum for innovative and carefully crafted research on different aspects of management. We promote dialogue and new thinking around theory and practice, based on conceptual creativity, reasoned reflexivity and contextual awareness. We have a passion for empirical inquiry. We promote constructive dialogue among researchers as well as between researchers and practitioners. We encourage new approaches to the study of management and we aim to foster new thinking around management theory and practice. We publish original empirical and theoretical material, which contributes to understanding management in private and public organizations. Full-length articles and book reviews form the core of the journal, but focused discussion-type texts (around 3.000-5.000 words), empirically or theoretically oriented, can also be considered for publication. The Scandinavian Journal of Management is open to different research approaches in terms of methodology and epistemology. We are open to different fields of management application, but narrow technical discussions relevant only to specific sub-fields will not be given priority.
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