The progressive impact of career calling on voice behaviors through learning goal orientation: A moderated mediation model with affect spin

Abstract

This research investigates how and why employees’ perception of career calling leads to their voice behaviors based on a conceptual model that incorporates learning goal orientation and affect spin. Lagged diary data collected from 223 dyads of hotel employees and their managers over four times, were analyzed to test the moderated mediation hypotheses. The results showed that career calling had a positive impact on both challenging and supportive voice behaviors through learning goal orientation, and affect spin moderated the indirect effects of career calling on supportive voice behavior and challenging voice behavior. For employees with low affect spin, the indirect effects of career calling on voice behaviors through learning goal orientation were significant, while the indirect effect was not significant for those with high affect spin. The implications of the findings are discussed for hospitality researchers and practitioners.