Upward Bullying as Experienced by Chinese Nurse Managers: A Qualitative Study

IF 3.7 2区 医学 Q2 MANAGEMENT
Jia He, Yuhan Wang, Yangjing Wang, Xueqin Guo, Xin Li, Huan Jin, Lijuan Xiong
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Abstract

Aim. To understand the current situation of upward bullying in the Chinese nursing field and explore the manifestations, reasons, and outcomes of upward bullying experienced by Chinese nurse managers. Background. Workplace bullying, a serious social problem, is characterised by recurring incidents of intimidating, aggressive, and hostile behaviour. Bullying in the nursing profession exhibits all or some of the above traits. The evidence of upward bullying by subordinate nurses against nurses in positions of authority or power is limited in China. Methods. This qualitative study was conducted with semistructured, in-depth interviews involving 12 hospital nurse managers in Wuhan, Hubei Province, between June and August 2023. The data were analysed using the Colaizzi seven-step analysis method with Nvivo 12.0 software as a support. Results. We grouped our findings into three main categories: manifestations of upward bullying; reasons for upward bullying; and outcomes of upward bullying. Conclusions. Nurse managers in China are exposed to upward bullying in many forms and for complex reasons. More emphasis needs to be given to creating a positive work environment for them to facilitate their managerial role. Implications for Nursing Management. This study probes the realities of upward bullying against Chinese nurse managers and highlights the need for managers to develop the skills needed to identify, manage, and prevent bullying from subordinates. By contributing to the development of interventions and strategies that address workplace bullying, this study shows promise for enhancing managerial effectiveness and improving the nursing practice environment.

华人护士长所经历的向上欺凌:定性研究
目的了解中国护理领域上位欺凌的现状,探讨中国护士管理者所经历的上位欺凌的表现、原因和结果。背景。职场欺凌是一个严重的社会问题,主要表现为反复发生的恐吓、攻击和敌对行为。护理行业中的欺凌行为具有上述全部或部分特征。在中国,下级护士对处于权威或权力地位的护士实施上位欺凌的证据有限。研究方法。本定性研究于 2023 年 6 月至 8 月期间在湖北省武汉市对 12 名医院护士长进行了半结构式深度访谈。数据分析采用 Colaizzi 七步分析法,以 Nvivo 12.0 软件为辅助工具。分析结果我们将研究结果分为三大类:上位欺凌的表现;上位欺凌的原因;上位欺凌的结果。结论。中国护士管理者面临的上行欺凌形式多样,原因复杂。需要更加重视为他们创造积极的工作环境,以促进其管理角色的发挥。对护理管理的启示。本研究探讨了中国护士管理者遭受上位者欺凌的现实情况,并强调管理者需要培养识别、管理和预防下属欺凌的技能。本研究有助于制定解决工作场所欺凌问题的干预措施和策略,从而有望提高管理效率,改善护理实践环境。
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来源期刊
CiteScore
9.40
自引率
14.50%
发文量
377
审稿时长
4-8 weeks
期刊介绍: The Journal of Nursing Management is an international forum which informs and advances the discipline of nursing management and leadership. The Journal encourages scholarly debate and critical analysis resulting in a rich source of evidence which underpins and illuminates the practice of management, innovation and leadership in nursing and health care. It publishes current issues and developments in practice in the form of research papers, in-depth commentaries and analyses. The complex and rapidly changing nature of global health care is constantly generating new challenges and questions. The Journal of Nursing Management welcomes papers from researchers, academics, practitioners, managers, and policy makers from a range of countries and backgrounds which examine these issues and contribute to the body of knowledge in international nursing management and leadership worldwide. The Journal of Nursing Management aims to: -Inform practitioners and researchers in nursing management and leadership -Explore and debate current issues in nursing management and leadership -Assess the evidence for current practice -Develop best practice in nursing management and leadership -Examine the impact of policy developments -Address issues in governance, quality and safety
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