The Sowers of Seeds: A Qualitative Analysis of the Role of Palliative Care Educators in Facilitating Goals-of-Care Conversations and Palliative Care Referrals.

Seth N Zupanc, Lisa M Quintiliani, Amy M LeClair, Michael K Paasche-Orlow, Angelo Volandes, Akhila Penumarthy, Lori Henault, Jennifer E Itty, Aretha D Davis, Joshua R Lakin
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Abstract

Background: Optimal care for seriously ill and older patients often involves advance care planning (ACP), goals-of-care (GOC) conversations, and specialty palliative care consultation, three sometimes overlapping, yet distinct practices. Insufficient staffing and investment in these areas have limited their availability.

Objectives: We explored the facilitators and barriers to successful implementation of the VIDEO-PCE trial. The intervention aimed to increase patient engagement in ACP, GOC, and by establishing Palliative Care Educators, a new clinical role integrated into existing hospital wards.

Design: This qualitative interview study employed a semi-structured interview guide tailored to the interviewee's clinical role. The interviews elicited perceptions of the facilitators and barriers to integration of palliative care educators (PCEs) into existing workflows. We developed deductive codes a priori and inductive codes as we coded interview transcripts.

Setting/subjects: Medical/surgical floor clinical colleagues, palliative care team members, and PCEs from both participating sites were interviewed.

Results: Twenty-four individuals were interviewed (12 clinical staff of medical and surgical wards, seven palliative care team members, and five PCEs). Four themes were identified: (1) The work completed by the PCEs provided a foundation for future palliative care involvement; (2) Constituting the new role in practice required revision and creativity; (3) Communication was important to providing continuity of care; and (4) Establishing trust catalyzed the acceptance of the role.

Conclusion: The creation and implementation of a new role within existing clinical workflows posed some challenges but were felt to relieve staff from some work burden and allow more patients to engage in ACP and GOC conversations.

Trial registration: ClinicalTrials.gov Identifier: NCT04857060.

播种者:对姑息关怀教育者在促进关怀目标对话和姑息关怀转诊中的作用的定性分析。
背景:重症患者和老年患者的最佳护理通常涉及预先护理计划(ACP)、护理目标对话(GOC)和专业姑息关怀咨询,这三种做法有时相互重叠,但又截然不同。这些领域的人员配备和投资不足限制了其可用性:我们探讨了成功实施 VIDEO-PCE 试验的促进因素和障碍。该干预措施旨在通过设立姑息关怀教育者这一融入现有医院病房的新临床角色,提高患者对 ACP、GOC 的参与度:这项定性访谈研究采用了针对受访者临床角色的半结构化访谈指南。访谈中,我们了解了姑息关怀教育者(PCE)融入现有工作流程的促进因素和障碍。在对访谈记录进行编码时,我们先行制定了演绎编码和归纳编码:访谈对象:两个参与地点的内科/外科楼层临床同事、姑息关怀团队成员和姑息关怀教育者:结果:共采访了 24 人(12 名内科和外科病房的临床工作人员、7 名姑息关怀小组成员和 5 名 PCE)。确定了四个主题(1) PCEs 完成的工作为姑息关怀未来的参与奠定了基础;(2) 在实践中构建新角色需要修正和创新;(3) 沟通对于提供连续性关怀非常重要;(4) 建立信任促进了对角色的接受:结论:在现有临床工作流程中创建和实施新角色带来了一些挑战,但我们认为这可以减轻员工的一些工作负担,让更多患者参与到ACP和GOC对话中:试验注册:ClinicalTrials.gov Identifier:NCT04857060.
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